Josh Hassing

• Managed daily fleet maintenance operations while ensuring compliance with safety standards.
• Supervised a team of technicians, delegating tasks and optimizing workflows efficiently.
• Diagnosed mechanical issues and recommended corrective actions to enhance reliability.
• Implemented preventative maintenance schedules to improve vehicle efficiency.
• Trained junior technicians on critical safety protocols and repair techniques.
• Documented processes and created detailed reports for installation activities.
• Coordinated special projects, including setup of training programs for fleet personnel.
• Maintained accurate records of parts and equipment used in various projects.

Supervised daily operations of the shop, driving service quality and customer satisfaction.

Executed vehicle repairs encompassing brakes, tune-ups, electrical work, and maintenance tasks.

Engaged with customers to discuss vehicle problems and proposed repair solutions.

Trained team members in best practices for operational effectiveness and safety compliance.

Streamlined service appointment scheduling to maximize operational workflow.

• Maintained thorough records of all services conducted and customer communications.
• Addressed customer inquiries and complaints to improve service delivery outcomes.
• Managed inventory levels for parts, coordinating ordering processes when necessary.

• Oversaw daily operations of automotive and diesel shop, including estimate writing and parts ordering.
• Communicated with customers regarding vehicle issues and repair options.
• Executed vehicle repairs including brakes, tune-ups, electrical diagnostics, drivability assessments, and general maintenance.