Summary
Overview
Work History
Education
Skills
Timeline
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Josh Hinty

Fort Wayne ,Indiana

Summary

Proven leader with a track record of enhancing efficiency and customer satisfaction at Aroma Pizza through adept team leadership and effective time management. Excelled in mentoring staff and streamlining processes at Phase Change Products, significantly boosting productivity and client retention. Skilled in verbal and written communication, consistently achieving and surpassing production targets.

Overview

12
12
years of professional experience

Work History

Manager

Aroma Pizza
07.2024 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Sales and Production Manager

Phase Change Products
05.2018 - 03.2023
  • Mentored junior staff members, providing guidance on best practices and professional development opportunities.
  • Streamlined production processes for enhanced efficiency and reduced operational costs.
  • Developed strong client relationships with consistent follow-ups and excellent customer service, resulting in repeat business and referrals.
  • Conducted market research to identify new business opportunities and expand market share.

Production Worker

Hentz Manufacturing
07.2012 - 04.2018
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.

Education

Bachelor Degree - Coaching And History

Ball State University
Muncie, IN
05.2011

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication

Timeline

Manager

Aroma Pizza
07.2024 - Current

Sales and Production Manager

Phase Change Products
05.2018 - 03.2023

Production Worker

Hentz Manufacturing
07.2012 - 04.2018

Bachelor Degree - Coaching And History

Ball State University

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Josh Hinty