Josh Hufford
Austin
Summary
Results-driven hospitality professional with a strong background in the alcohol industry. Consistently delivers exceptional customer experiences and drives revenue growth through strategic partnerships and extensive product knowledge. Adept at building and maintaining strong relationships with clients, ensuring their satisfaction and loyalty. Committed to providing top-notch service and exceeding expectations in a fast-paced and dynamic environment.
Overview
12
12
years of professional experience
Work History
Draft Line Technician
A Head For Profits
09.2024 - Current
- Continually serviced over 250 client accounts of bars and restaurants.
- Proficient in a wide range of spirits, beers, alcohols, and consumer beverages, expert-level knowledge of styles, origins, and production methods.
- Inspected and maintained all products for quality and optimum performance.
- Documented all operations and managed communication with team members and clients.
Supervisor of Packaging Ops
Austin EastCiders
01.2021 - 09.2024
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
- Operated forklift and machines to process materials in compliance with applicable safety regulations
- Lab work experience collecting samples of materials and products for analysis
Brewery Operator
Argus Cidery
12.2019 - 11.2020
- Supported current production needs by moving items between equipment, conveyors and staging areas
- In-depth knowledge of craft cider styles, including traditional and modern variations, as well as a comprehensive understanding of brewing styles, techniques, and trends.
- Maintained logs of instrument readings, test results and shift production for entry in computer databases.
Assistant General Manager
Darcys Irish Public House
01.2018 - 11.2019
- Managed budget implementations, employee reviews, training, schedules, and inventory.
- Conceptualized and created trend-driven, unique, and exciting drink menu items that elevated the customer experience and increased sales.
- Proficient in a wide range of craft cider and beer styles, including their history, production methods, and characteristics.
Bartender Manager/New Restaurant Opener
The Cheesecake Factory
10.2012 - 11.2019
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations
Education
Bachelor of Arts - Hotel Restaurant Tourism Management
New Mexico State University
Las Cruces, NM12-2011
Skills
- Leadership
- First level Cicerone Certification
- Operations management
- Training and Coaching
- Communication
- Advanced Computer Skill
Timeline
Draft Line Technician
A Head For Profits
09.2024 - Current
Supervisor of Packaging Ops
Austin EastCiders
01.2021 - 09.2024
Brewery Operator
Argus Cidery
12.2019 - 11.2020
Assistant General Manager
Darcys Irish Public House
01.2018 - 11.2019
Bartender Manager/New Restaurant Opener
The Cheesecake Factory
10.2012 - 11.2019
Bachelor of Arts - Hotel Restaurant Tourism Management
New Mexico State University
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