Summary
Overview
Work History
Education
Skills
Timeline
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Josh Hughes

ALBUQUERQUE,NM

Summary

Dynamic professional with a proven track record at Dirty Bourban, adept in cash handling and fraud detection, alongside exceptional organizational abilities. Excelled in team leadership, managing multiple contractors at Green Light Real Estate Services LLC, and enhancing customer service protocols. Demonstrated decision-making strength, significantly improving operational efficiency.

Overview

9
9
years of professional experience

Work History

Chief/Cashier

Dirty Bourban
07.2024 - Current

-Handle cash and credit transactions.

-Responsible for proper money handling procedures.

-Insure Food is cooked properly and presented cleanly

- Prep items for future shifts to ensure stock levels are met.

-Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Office Manager

Green Light Real Estate Sevices LLC
01.2020 - Current

-Manage multiple contractors to ensure paperwork for cases are filed correctly and promptly.

-Organize billing for receivables and outgoing -Manage computer based software, used by brokers for listing.

-Maintain Website for listing services for Green Light (https://www.soldinnm.com/)

- Ensure company equipment (printers and computers are in working order) and help correct any ongoing issues that might be occurring

-Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Tier 2 IT

Canon I.T.
02.2016 - 12.2019

-Create repair estimates, process, and arrange for shipping of completed repairs via USPS and FedEx

- Provide telephone assistance to internal and external customers relative to repairs and repair status inquiries, equipment operation or problems, and complaints on all consumer and professional products

- Process repair orders, input data into database for repair issues -Walk through over the repair process, to help get client needs meet

- Investigate escalations, inquiries/complaints and respond/resolve accordingly - Provide shipping and receiving support in the warehouse

- Provide assistance with parts inventory and parts delivery to technicians

Education

High School Diploma -

Moriarty High School
Moriarty, NM
05.2009

Skills

  • Fraud detection techniques
  • Cash handling expertise
  • Decision-making strength
  • Organizational abilities
  • Customer Service
  • Team Leadership
  • Team Management

Timeline

Chief/Cashier

Dirty Bourban
07.2024 - Current

Office Manager

Green Light Real Estate Sevices LLC
01.2020 - Current

Tier 2 IT

Canon I.T.
02.2016 - 12.2019

High School Diploma -

Moriarty High School
Josh Hughes