Dynamic Owner/Operator at JH Concrete LLC with expertise in concrete finishing and client communication. Successfully managed diverse projects, enhancing outdoor spaces through innovative hardscaping and landscaping solutions. Proven track record in estimating and scheduling, ensuring compliance and safety standards while delivering exceptional results that exceed client expectations.
Overview
18
18
years of professional experience
Work History
Business Development & Sales consulting
01.2025 - 01.2026
Generated new business through networking, referrals, on-site consultations, and door-to-door marketing.
Sourced, qualified, and converted new customers by managing the full sales cycle from lead generation to project close.
Built and maintained customer relationship tracking (CRM-style) systems to manage leads, estimates, follow-ups, and client communications.
Conducted on-site sales meetings and needs assessments to align project scope, pricing, and timelines.
Prepared estimates, bids, and proposals negotiated terms and closed residential and commercial contracts.
Executed local advertising efforts including signage, online listings, and direct outreach.
Maintained long-term client relationships, generating repeat business and referrals through consistent communication and service delivery.
Owner/Operator
JH Concrete LLC
Seattle
01.2019 - 01.2025
Performed all concrete operations including site preparation, forming, pouring, and finishing (broom, smooth, exposed, stamped).
Managed residential and commercial projects including landscaping and hardscaping, integrating concrete with outdoor design.
Completed landscaping services such as lawn installation, grading, cleanup, garden design, planting, and landscape maintenance.
Built hardscape structures including pathways, patios, rock features, retaining elements, and decorative concrete work.
Operated skid steers and landscaping equipment for excavation, leveling, and site preparation.
Conducted estimating, bidding, scheduling, client consultations, and ensured all safety and compliance standards were met.
Handled all administrative duties including bookkeeping, taxes, advertising, permitting, and customer relations.
01.2008 - 01.2014
Worked in high-volume manufacturing and assembly environments performing machine operation, production line duties, and quality control.
Operated forklifts, pallet jacks, pallet wrapper machine, and material-handling equipment.
Used RF scanners for tracking inventory, scanning orders, locating materials, and updating systems.
Experienced in order selecting, shipping/receiving, pallet building, and inventory tasks.
Operated stand-up and sit-down forklifts, manual and electric pallet jacks, RF scanners, and pallet wrapping machines.
Loaded/unloaded trucks and maintained high accuracy in order picking.
Performed food processing tasks including batching, sorting, packaging, and machine operation.
Maintained strict hygiene and food safety (USDA/FDA) standards.