Joshua Irby

Owner/Operator Truck Driver

Starship Enterprises LLC

01.2017 - Current

Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
Obtained necessary permits and licenses to operate various commercial vehicles legally.
Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Contributed to a positive team atmosphere among fellow drivers by providing support, assistance, and sharing best practices when needed.
Operated with safety and skill to avoid accidents and delays.
Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
Answered roadside assistance calls for tows and other vehicle support.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Adopted advanced technological tools to optimize navigation, record keeping and vehicle maintenance tracking which contributed to overall efficiency.
Enhanced operational efficiency by performing routine maintenance checks on the truck and equipment.
Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
Completed preventive maintenance checks and basic repairs to vehicles.
Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
Enhanced fleet performance metrics by consistently meeting deadlines for pick-ups/deliveries without compromising safety standards.
Completed routine maintenance on truck to keep in working order.
Secured vehicle to tow truck and checked all attachments for safe operation.
Achieved cost savings for business operations through effective fuel management strategies and preventative maintenance programs.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Fastened chains, straps, covers, and binders to secure load during transit.
Increased revenue by strategically expanding client base and negotiating favorable contract terms.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Assessed financial reports and statements regularly to update processes and operations for greater profitability.
Coordinated seamless handoffs between other drivers or distribution centers to ensure continuity of service for customers.
Transported hazardous materials and oversized shipments without incident.
Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
Prepared annual budgets with controls to prevent overages.
Improved overall organizational productivity by implementing efficient time management techniques for both driving hours and non-driving tasks.
Verified contents of inventory loads against Bills of Lading.
Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
Assessed vehicles in fleet, identifying those requiring immediate repair work and minor maintenance.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Maintained daily, legible DOT log book and submitted corresponding documents.
Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
Managed day-to-day business operations.
Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
Removed and unloaded packages from trucks for customer deliveries, using extreme care to avoid damage to goods.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Monitored and managed fuel consumption and expenses for management reporting.
Fostered strong professional network and partnership building skills to connect with quality leads.
Documented mileage, deliveries, pickups, customer issues and damages.
Inspected load security and checked for damages.
Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
Maximized payload capacity while adhering to legal weight restrictions through careful selection of cargo assignments.
Continuously updated industry knowledge through participation in professional development opportunities such as training seminars or workshops.
Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Promoted a safe work environment by adhering to company policies and federal regulations governing commercial vehicle operations.
Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Completed preventive maintenance and mechanical repairs on vehicles.
Maximized load safety by balancing, securing, and weighing products.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Dropped and hooked trailers and changed configuration of equipment.
Collaborated with other owner/operators in networking efforts to exchange information, resources, and business opportunities.
Adaptable and proficient in learning new concepts quickly and efficiently.
Excellent communication skills, both verbal and written.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Proven ability to develop and implement creative solutions to complex problems.
Developed and maintained courteous and effective working relationships.
Self-motivated, with a strong sense of personal responsibility.
Developed strong organizational and communication skills through coursework and volunteer activities.
Gained strong leadership skills by managing projects from start to finish.
Demonstrated strong organizational and time management skills while managing multiple projects.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Organized and detail-oriented with a strong work ethic.
Resolved problems, improved operations and provided exceptional service.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Passionate about learning and committed to continual improvement.
Demonstrated leadership skills in managing projects from concept to completion.
Demonstrated respect, friendliness and willingness to help wherever needed.
Delivered services to customer locations within specific timeframes.
Managed time efficiently in order to complete all tasks within deadlines.
Proven ability to learn quickly and adapt to new situations.

Summary

Overview

Work History

Owner/Operator Truck Driver

Education

Associate of Science - Network Security

Skills

I enjoy retail investing in the stock market

Timeline

Owner/Operator Truck Driver

Associate of Science - Network Security

Similar Profiles

Marialina BuckananMarialina Buckanan

Susilo BektiSusilo Bekti

ANJU SEBASTIANANJU SEBASTIAN