JOSH JONES
Bristol,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Project management, time management, vendor relations, computer skills, inventory, trouble shooting, logistics, and scheduling.
Overview
28
28
years of professional experience
Work History
INSIDE SALES
Builders FirstSource
BRISTOL, VA
03.2022 - Current
- Collaborated with team to consistently exceed sales quotas and maximize customer satisfaction.
- Engaged with new prospects, followed up with interested prospects and set appointments to close sales.
- Provided information on company promotions and special sales to customers.
- Suggested products and services to clients based on individual needs to drive consistent sales.
- Reviewed daily sales transactions and analyzed for errors.
- Increased sales opportunities by upselling and cross selling products, using tried and true creativity and persuasion methods.
MANAGER OF INSTALLED SALES
Builders FirstSource
Mount Carmel, TN
03.2019 - 03.2022
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Analyzed job requirements to accurately estimate materials, labor costs, and production times needed to complete a print job.
- Collaborated with other departments to identify opportunities for process improvements related to estimating activities.
- Participated in team meetings focused on improving estimating processes and procedures.
- Ensured compliance with company policies regarding safety procedures when operating machinery or equipment used in the printing process.
- Researched new technologies, methods, products, and pricing structures in order to provide competitive quotes.
- Coordinated with customers, vendors and internal departments to ensure accurate estimates and timely completion of projects.
- Communicated effectively with customers throughout the entire quoting process.
- Attended trade shows and industry events as needed for market research purposes.
- Prepared estimates to use in vendor or subcontractor selection.
- Determined project scope, boundaries, time frame and possible complications to produce accurate estimates.
PROJECT SALES EXTERIORS
Lowes Home Improvment
BRISTOL, VA
02.2011 - 03.2019
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Analyzed job requirements to accurately estimate materials, labor costs, and production times needed to complete a print job.
- Visited sites and recorded information about access, drainage and topography and availability of services.
- Analyzed project mandatories, scope and available resources to devise timelines and communicate with client on deliverable deadlines.
- Updated and maintained database of suppliers and contractors.
- Collected data and information from vendors, sub-contractors and teammates to determine exact costs for all aspects of each project.
- Analyzed blueprints and other documentation to prepare time, cost and labor estimates.
- Consulted with clients, vendors or architects to make estimates and resolve conflicts.
- Reviewed material and labor costs to help make build-or-buy decisions.
- Developed and updated cost estimates by documenting relevant information into jobs in internal database.
- Determined project scope, boundaries, time frame and possible complications to produce accurate estimates.
- Communicated with clients and teammates to gather information regarding project budgets, schedules and objectives and optimize plans.
- Prepared estimates to use in vendor or subcontractor selection.
- Developed cost saving strategies by identifying alternative sources of materials or services that met customer requirements.
SELF EMPLOYED
Self Employed Web
Abingdon, VA
04.2009 - 02.2011
- VIRGINIA CLASS BE CONTRACTORS LICENSE 2705-141045 (CURRENTLY INACTIVE)
- BUILD AND REMODEL DECKS AND PORCHES
- RESIDENTIAL HOME REPAIR AND REMODELING
- MEETING AND HIRING SUBCONTRACTORS
- BLUE PRINT TAKE OFFS
STORE MANAGER
84 LUMBER
RALEIGH AND HICKORY, NC
06.1996 - 01.2009
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Trained and mentored associates to teach daily tasks and procedures.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Prepared monthly reports on sales figures, expenses, profits.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Developed strategies to maximize sales and profitability.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Developed relationships with suppliers to negotiate better prices.
- Delegated work to staff, setting priorities and goals.
Education
Some College (No Degree) - Business Administration And Management
Virginia Highlands Community College
Abingdon, VASkills
- Pipeline Management
- Contract Management
- Attention to Detail
- Customer Service
- Deadline Management
- Workflow Optimization
- Reliability
- Goal Setting
- Organizational Skills
- Multitasking
- Problem-Solving Abilities
- Effective Communication
- Blueprint Analysis
- Relationship Building
Timeline
INSIDE SALES
Builders FirstSource
03.2022 - Current
MANAGER OF INSTALLED SALES
Builders FirstSource
03.2019 - 03.2022
PROJECT SALES EXTERIORS
Lowes Home Improvment
02.2011 - 03.2019
SELF EMPLOYED
Self Employed Web
04.2009 - 02.2011
STORE MANAGER
84 LUMBER
06.1996 - 01.2009
Some College (No Degree) - Business Administration And Management
Virginia Highlands Community College