Josh Jordan
Orlando,FL
Summary
Currently a junior at the University of Central Florida, majoring in Information Technology with a minor in Secure Computing and Networks. I have always had a passion for technology and I am a motivated individual who is always looking to learn more and continuing my knowledge.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations Staff
Addition Financial Arena
11.2022 - Current
- Worked in a team to clean sets after events held by the arena .
- Used problem-solving skills to come up with the best ways to coordinate setting up events and cleaning events in a timely manner.
- Worked in many different teams to ensure the arena was set up and finished before the next event started.
- Collaborated with operations team to provide excellent customer service and foster positive work environment.
Customer Service Staff
Publix
01.2020 - 11.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Worked in a team to ensure the store met all requirements and ran efficiently.
Education
Master of Science - Cybersecurity And Privacy
University of Central Florida
Orlando, FL04.2026
Bachelor of Science - Information Technology
University of Central Florida
Orlando, FL05.2025
Associate of Arts -
St. Johns River State College
Palatka, FL05.2020
Skills
- Java, Python, and C coding experience
- SQL database experience
- Microsoft Office (Word, Powerpoint, Excel)
- Web Applications
Certification
- IT Fundamentals Pro Certification
- Microsoft Office Specialist Certification (Word, Powerpoint, Excel)
Timeline
Operations Staff
Addition Financial Arena
11.2022 - Current
Customer Service Staff
Publix
01.2020 - 11.2022
Master of Science - Cybersecurity And Privacy
University of Central Florida
Bachelor of Science - Information Technology
University of Central Florida
Associate of Arts -
St. Johns River State College
- IT Fundamentals Pro Certification
- Microsoft Office Specialist Certification (Word, Powerpoint, Excel)
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