Summary
Overview
Work history
Education
Skills
Timeline
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Josh Joseph

Bristol,UK

Summary

Highly skilled professional with a strong foundation in communication, problem-solving, and critical thinking. Demonstrates exceptional time management, adaptability, and flexibility. Proven expertise in customer service, IT skills, and self-motivation. Adept at maintaining attention to detail and a positive attitude while ensuring effective communication and active listening. Committed to upholding health and safety standards with proficiency in food hygiene, cleaning, sanitising, and food preparation basics. Career goal includes leveraging creative thinking and decision-making abilities to drive success in future roles.

Overview

2
2
years of professional experience
4049
4049
years of post-secondary education

Work history

Team member

Nando's
Bristol, England
10.2023 - 04.2025
  • Greeted new customers, answered initial questions and took drink orders
  • Assisted in providing friendly, relaxing and professional environments by going the extra mile to assist customer needs
  • Took phone calls and responded to front of house emails, managing matters including bookings, general enquiries and availability
  • Showed customers to their seats upon arrival, providing menus while communicating specials for upselling purposes
  • Maintained safe hygiene and food handling standards for full compliance
  • Assisted in delivering food and drinks to tables when required by bar and kitchen staff, completing during busy restaurant periods
  • Maintained high standards of food hygiene, securing customer trust.
  • Remained flexible to cover shifts and work overtime as required.
  • Provided excellent customer service to enhance business reputation.
  • Prepared and packaged orders with precise presentation skills.

NHS Non-Clinical Work Experience

North Bristol NHS Trust
Bristol, England
03.2023 - 04.2023
  • Administrative Support: Assisted with managing patient records, organizing appointments, and maintaining confidential data, ensuring compliance with NHS policies
  • Team Collaboration: Worked closely with administrative and healthcare staff to streamline non-clinical operations and improve patient services
  • Data Handling: Gained experience in data entry, management of electronic records, and ensuring accuracy in a fast-paced environment
  • Communication Skills: Interacted with patients, families, and staff to provide information and resolve queries in a professional and empathetic manner
  • Process Improvement: Observed and supported the implementation of process improvements to enhance the efficiency of hospital administrative systems
  • Problem-Solving: Addressed non-clinical challenges effectively, ensuring smooth day-to-day operations within the department
  • Knowledge of Healthcare Systems: Developed an understanding of the operational structure of NHS departments and their contribution to patient care
  • Shadowed senior team members to develop practical knowledge and gain critical industry-specific skills.

Education

Access to Higher Education (Level 3) - Computer Science

Stonebridge Associated Colleges
Bude, Cornwall
11/2023 - 08.2024

GCSEs -

Oasis Academy Brightstowe
Bristol
09/2018 - 07.2023

Skills

  • Communication skills
  • Customer Service
  • Time-management
  • Self-motivation
  • Positive attitude
  • Customer engagement
  • Punctuality
  • Creative thinking
  • Health and safety standards
  • Effective communication
  • Food Hygiene
  • Cleaning and sanitising
  • Food preparation basics
  • Reliability

Timeline

Team member

Nando's
10.2023 - 04.2025

NHS Non-Clinical Work Experience

North Bristol NHS Trust
03.2023 - 04.2023

Access to Higher Education (Level 3) - Computer Science

Stonebridge Associated Colleges
11/2023 - 08.2024

GCSEs -

Oasis Academy Brightstowe
09/2018 - 07.2023

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Josh Joseph