Josh Katawick
Springfield,OH
Summary
Experienced operations professional with a strong background in restaurant management, auction logistics, and audience engagement. Skilled in communication, problem-solving, and team supervision, with a record of keeping operations organized, supporting customers, and improving service experiences.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Operations Manager
Meadows Restaurant
Springfield, OH
06.2008 - Current
- Managed daily operations to maintain workflow and service delivery standards
- Coordinated communication between staff and customers to improve dining experience
- Executed opening and closing procedures at Meadows Restaurant to ensure smooth operations.
Auctions Manager
The UPS Store 2363
Cincinnati, Ohio
08.2020 - 01.2022
- Coordinated packing, labeling, and shipping of auction items and store shipments, ensuring timely delivery and client satisfaction.
- Reviewed consignment details, item conditions, and pickup schedules for auction clients to facilitate smooth auction processes.
- Resolved customer inquiries regarding shipments, returns, and delivery status, enhancing customer experience and trust.
Resident Ensemble/Teaching Artist
Cincinnati Shakespeare Company
Cincinnati, OH
07.2014 - 03.2020
- Conducted workshops/classes in acting techniques and fundamental life skills for at-risk/incarcerated youth, empowering participants through creative expression and personal development.
- Collaborated with directors, actors, and stage managers to rehearse and refine repertory productions, enhancing overall performance quality.
- Facilitated audience engagement and dialogue during post-show talkbacks and outreach events, fostering community connection and feedback.
Education
Apprenticeship - Performing Arts
Shakespeare Theatre of New Jersey
Madison, NJ08-2011
Some College (No Degree) - International Relations
Wright State University
Dayton, OHSkills
- Operations coordination
- Customer service
- Team supervision
- Stakeholder engagement
- Cross-functional teamwork
- Problem solving
- Attention to detail
- Effective communication
Certification
- ASK (Alcohol Service Knowledge)
Accomplishments
- Daytony (multiple) - regional performance
Timeline
Auctions Manager
The UPS Store 2363
08.2020 - 01.2022
Resident Ensemble/Teaching Artist
Cincinnati Shakespeare Company
07.2014 - 03.2020
Operations Manager
Meadows Restaurant
06.2008 - Current
Apprenticeship - Performing Arts
Shakespeare Theatre of New Jersey
Some College (No Degree) - International Relations
Wright State University