Josh Kramer
Warrenville,IL
Summary
Coordinated facilitator of office and facility operations with agility in conflict resolution and 7 years of experience supporting all elements of building functions. Objective supervisor and supportive leader with compassion and conscientious attention to team and employee needs. Accomplished professional with process-oriented approach to configuration and critical systems maintenance.
Overview
15
15
years of professional experience
Work History
Sr. Facilities Manager
Mckesson Pharmaceutical
02.2017 - Current
- Maintained working knowledge of building security, HVAC, electrical and other systems vital to successful building operation.
- Participated in strategic planning through evaluation of needs and support of steps necessary for completion.
- Cooperated with company leadership and collaborated on projects of mutual interest to multiple levels of organizational leadership.
- Scheduled, directed and supervised external contractors in maintenance and upkeep of [Number] buildings.
- Coordinated employee onboarding for operational and support staff.
- Maintained and kept meticulous records on facility expenditures, gains and projections.
- Coordinated leasing, contracts with other companies and facility maintenance budgets to provide for seamless building operations.
- Implemented trainings and maintained documentation for staff certifications.
- Supervised and trained custodial staff in cleaning and maintenance of facilities and premises.
- Operated with multiple competing deadlines and interests, confidently managing variables simultaneously.
- Assessed building design and accessibility to inform others of updates to existing infrastructure while maintaining ADA compliance.
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Maintained facility grounds, equipment and safety compliance.
- Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.
- Reviewed and oversaw construction and renovation projects.
- Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
- Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
Store Manager
Ace Hardware
05.2009 - 08.2016
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Education
High School Diploma -
Garner Hayfield
Garner, IA06.2007
Skills
- Problem Solving
- Change Management
- Asset Management
- Workplace Safety
- Building Maintenance
- Security Management
- Contract Negotiation
- Risk Assessment
- Emergency Preparedness
- Technical Knowledge
- Vendor Management
- Decision Making
Timeline
Sr. Facilities Manager
Mckesson Pharmaceutical
02.2017 - Current
Store Manager
Ace Hardware
05.2009 - 08.2016
High School Diploma -
Garner Hayfield
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