Summary
Overview
Work History
Education
Skills
Timeline
Generic

Josh Kramer

Port Orchard

Summary

Knowledgeable Systems Analyst with history of progressive leadership and project management. Gathers requirements, develops use cases, and delivers key initiatives. Aligns teams and drive collaboration and cohesion to complete projects on time and within budget.

Overview

14
14
years of professional experience

Work History

Senior Systems Analyst

ESquared Communications Consulting
09.2022 - Current
  • Utilized change management techniques to provide smooth transitions to Acumatica ERP.
  • Audited multi-system installations for conformance to business objectives, suggesting changes to meet performance thresholds.
  • Pinpointed cost-effective improvements to system components for designated upgrades cycles.
  • Analyzed proposed and extant systems for technological limitations and conformation with current technology needs.
  • Executed seamless integrations between disparate systems, enhancing data flow accuracy throughout the organization.
  • Developed comprehensive user documentation, enabling efficient knowledge transfer between team members and clients.

Operations Manager

ESquared Communications Consulting
09.2019 - 09.2022
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Billing Analyst

ESquared Communications Consulting
05.2019 - 09.2019
  • Automating report processing for Business Analytics utilizing VBA, PowerQuery, and PowerBI

Director of Training

IECAZ
10.2018 - 03.2019
  • Manage Association IT needs, including updating Association Website
  • Manage student LMS (Moodle) and provide support and train faculty on its use
  • Build Student Information System/Database in MS ACCESS and train staff on its use

Director of Education

RSI – The Refrigeration School
01.2017 - 08.2017
  • Direct leadership of all educational and facility maintenance staff
  • Project management of new curriculum build and roll out in student LMS

Campus Director

ITT Technical Institute
05.2015 - 09.2016
  • Campus operations: P&L responsibility, admissions, academics, financial aid, and career services

Campus Director

Arizona College
08.2010 - 11.2014
  • Multiple leadership positions, including Director of IT for one year
  • Responsible for campus operations, including P&L responsibility, academics, financial aid, and career services
  • Provided project management to refurbishment of computer labs, saving over 20k in capital expenditure by transitioning from desktop computer to RDP on thin clients
  • Oversaw upgrade of new SQL server to meet needs of CampusVue Analytics program
  • Managed organizations MS Active Directory

Education

MBA - Organizational Leadership

University of Phoenix
01.2012

BS - Molecular & Cellular Biology

University of Arizona
01.2008

Skills

  • Leadership
  • MS Office
  • Strategic Planning
  • Staff Development
  • Acumatica Implementation
  • Acumatica Customization Design
  • Database Administration
  • Git/GitHub
  • Project Management
  • Change Management
  • Budgeting & Forecasting

Timeline

Senior Systems Analyst

ESquared Communications Consulting
09.2022 - Current

Operations Manager

ESquared Communications Consulting
09.2019 - 09.2022

Billing Analyst

ESquared Communications Consulting
05.2019 - 09.2019

Director of Training

IECAZ
10.2018 - 03.2019

Director of Education

RSI – The Refrigeration School
01.2017 - 08.2017

Campus Director

ITT Technical Institute
05.2015 - 09.2016

Campus Director

Arizona College
08.2010 - 11.2014

MBA - Organizational Leadership

University of Phoenix

BS - Molecular & Cellular Biology

University of Arizona
Josh Kramer