Josh Martinez
Marana Unified School District
Tucson,AZ
1
Certification
9
Years of experience
Dedicated Technician 2 with over 5 years of experience in building customer relationships and managing work orders. Focused on maintaining quality standards and ensuring compliance. Committed to enhancing customer satisfaction through efficient resolution of inquiries and process improvements.
Work History
Driller Helper
- Operated and monitored drilling systems and equipment, prepared documentation, and maintained accuracy to enhance reliability and data integrity
- Executed drilling operations to obtain high-quality core samples and reduce inefficiencies
- Conducted preventive maintenance, performed equipment inspections, and coordinated rig moves to ensure safety
Driller
1 Year- Applied troubleshooting expertise to ensure quality processes, enhancing company reputation
- Developed preventive and regular maintenance schedules for tools and equipment, minimizing risks and improving operational efficiency
- Monitored drilling activities for compliance with HSE requirements and procedures, ensuring drilling fluid maintained proper weight and viscosity
Bus Driver
2 Years 9 Months- Ensured safe and timely transport of students to and from school.
- Conducted pre-trip inspections to maintain vehicle safety and compliance standards.
- Monitored student behavior to promote a safe and respectful bus environment.
- Communicated effectively with parents, staff, and students regarding transportation schedules.
- Assisted in route planning to optimize efficiency and reduce travel times.
- Implemented solutions to address student concerns and improve service quality.
- Collaborated with school administration to coordinate special event transportation logistics.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Transported passengers safely along prescribed routes according to tight schedules.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Developed strong rapport with regular passengers, fostering a welcoming and friendly environment.
Technician 2
1 Year- Delivered customer service by maintaining professionalism during pump installation, resulting in 100% customer satisfaction rates
- Prioritize work orders to ensure timely completion and utilize product knowledge to resolve technical issues and test equipment following specifications
- Perform quality assurance tests to achieve expected productivity levels associated with assigned workload, meeting established requirements
- Oversee onsite safety compliance and perform maintenance of pumps, tanks, hoses, and spill guards to reduce overall annual incidents
- Achieved operational goals and deadlines by developing procedures and directing material use for timely completion of installations and repairs
- Participated in a skill development sabbatical for one year, focusing on enhancing professional skills
- Achieved certification in Microsoft Suite through remote study to enhance technical proficiency
Landscaping Services
1 Year 7 Months- Built client relationships through consistent communication and support while performing weekly designated tasks, contributing to positive company reviews
- Collected litter to enhance site cleanliness and uphold company standards to improve site cleanliness, according to established key performance indicators
- Applied landscaping knowledge to prepare work schedules and gather tools efficiently by preparing schedules and gathering supplies and tools in advance to avoid delays and increase productivity
Amazon Warehouse Associate
1 Month- Collaborated with team members to consistently meet end-of-shift deadlines in fast-paced environments
- Maintained clean and organized work areas at shift end, adhering to procedures to support operational efficiency
- Developed and executed action plans to manage inventory and reduce product loss while meeting production requirements
Crew Member
1 Year- Handled cashier duties and resolved food and service complaints, utilizing problem-solving skills to enhance customer loyalty
- Adhere to brand standards by delivering quality food and beverage to 100+ guests daily, enhancing repeat customers
- Provided swift and friendly service to customers while maintaining clean and organized food preparation areas for optimal efficiency
- Performed cashier duties and handled food and service complaints, utilizing problem-solving abilities to promote outstanding customer loyalty
Crew Member
2 Years- Addressed and resolved food and service complaints to enhance customer satisfaction
- Maintained neat, well-groomed appearance to uphold company standards
- Collaborated with team members to process transactions promptly, fostering brand loyalty and improving customer satisfaction
Pumpkin Patch
1 Month- Leveraged product knowledge to recommend suitable products, respond to inquiries, and enhance customer experience for indecisive customers
- Assisted customers with product selections in store with large/specialized orders by providing samples to resolve customer issues
- Created positive first impressions by warmly greeting customers and utilizing strong communication and interpersonal skills
Education
High School Diploma
Skills
Equipment Maintenance
Technical Troubleshooting
Quality Control Standards
Warehouse Experience
Inventory Management
Customer Service
Attention to Detail
Accountability
Active Listening Skills
Certification
Fuse Certified, Certifying Organization, CPR, Certifying Organization, Forklift Certified, Certifying Organization, OSHA Certification, Certifying Organization
Achievement
Golden Boot Soccer Trophy - Marina High School
Timeline
Bus Driver
Marana Unified School District
12.2023 - CurrentRead More
Technician 2
Rain for Rent
11.2022 - 11.2023Read More
Landscaping Services
Northwest Landscaping Services
03.2021 - 10.2022Read More
Amazon Warehouse Associate
Amazon.com
03.2021 - 04.2021Read More
Driller Helper
Mikes Drilling LLC
03.2020 - 03.2020Read More
Crew Member
Dunkin' Donuts
03.2020 - 03.2021Read More
Driller
Nelson Drilling LLC
03.2019 - 03.2020Read More
Pumpkin Patch
Marana Pumpkin Patch
10.2018 - 11.2018Read More
Crew Member
Taco Bell
03.2017 - 03.2019Read More
Marina High School
High School Diploma
Read More