Josh Miesner
Basehor
Summary
Principal consultant with expertise in driving strategic initiatives and delivering impactful results. Strong focus on team collaboration, problem-solving, and adapting to evolving needs. Skilled in project management, stakeholder engagement, and process optimization. Known for reliability, strategic thinking, and leadership in complex environments.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Principal Consultant
MTX Group
01.2025 - Current
- Responsible for ensuring alignment between project deliverables and client's strategic goals.
- Collaborate with clients to understand their business processes, needs and pain points.
- Present and communicate architectural solutions and strategies to stakeholders at all levels.
- Collaborate with project teams to ensure solutions are implemented effectively and efficiently.
- Support VP's and PDM in talent development by identifying relevant training programs for focused groups.
Manager - Business Architecture
MTX Group
05.2023 - 12.2024
- Provide Consulting to various Government Entities to Implement Salesforce solutions in the public sector including Grants Management, License and Permitting, Inspections, and Vaccine Management.
- Contribute to pre-sales development for new business.
- Manage and engage with up to 17 direct reports focusing on skills development, resource management, performance reviews, and escalations.
- Ensure team members are fully utilized and facilitate their success through continued support and guidance while encouraging a healthy work-life balance.
- Oversee business analysis processes within projects.
- Lead internal Team status meetings, and provide guidance and support to team members.
- Participate in candidate interviews and provide feedback and hiring recommendations based on staffing needs.
- Participate in leadership meetings and help drive decisions impacting the business analyst team.
Business Analyst - Team Lead
MTX Group
05.2022 - 05.2023
- Work closely with clients to transform their needs into working Salesforce-based solutions.
- Manage and engage with up to 7 direct reports focusing on skills development, resource management, performance reviews, and escalations.
- Ensure team members are fully utilized and facilitate their success through continued support and guidance while encouraging a healthy work-life balance.
Sr. Business Analyst, Salesforce Consultant
MTX Group
05.2020 - 05.2022
- Work closely with clients to transform their needs into working Salesforce-based solutions.
- Lead Discovery Sessions, Perform Requirements Analysis, Create Project Documentation, Lead Training Sessions, and Provide Support to Project Management.
- Act as a Liaison between the client and the delivery team.
- Managed multiple Business Analysts as the Team Lead on large-scale projects.
- Create project documentation pertaining to Process Diagrams, User Stories, User Acceptance Test Cases, User and Admin Guides.
Product Owner
Epiq Systems Inc.
09.2018 - 04.2022
- Responsible for articulating and translating the overall product vision into strategy and tactics.
- Created and maintained Product Roadmaps for multiple products within the Epiq Class Action and Restructuring business line.
- Defined minimal viable product, Owned product backlog, and performed backlog grooming, prioritization, and refinement.
- Incorporated Stakeholder input into product roadmaps while effectively negotiating tradeoffs of conflicting priorities.
Sr. Business Analyst
Epiq Systems Inc.
05.2016 - 09.2018
- Gathered business requirements, mapped processes, and developed functional specifications in support of changing business needs.
- Managed requirements backlog and performed the role as Scrum Master.
- Responsible for maintaining the claims management application used to administer claims for Class Action and Corporate Restructuring cases.
- Led efforts in enforcing project deadlines and schedules.
Sr, Business Analyst, Salesforce
Lexmark
06.2012 - 05.2016
- Assisted with numerous acquisition cutovers by performing requirements gathering, data analysis, and technical leadership for integration into Salesforce.
- Worked with leadership from different areas, including Sales, Marketing, Professional Services, and Customer Support to gather requirements and implement solutions into Salesforce.
- Assisted business and technical teams in designing technical solutions and process models to resolve moderate to complex business processes.
Business Analyst
VML
01.2010 - 06.2012
- Acted as a liaison between customer and development teams.
- Participated in discovery workshops to understand customer needs and translate those needs into requirements.
- Worked to identify potential issues and develop risk mitigation strategies.
- Prepared Level of Effort estimates to establish project timelines and milestones.
Quality Assurance Analyst
VML
04.2006 - 01.2010
- Collaborated with development teams and business analysts to create and maintain test plans and perform web application testing.
- Worked with the development team to resolve defects found during testing.
- Reported progress, test metrics and results to project stakeholders.
- Reduced defect rates through meticulous attention to detail during code reviews, working closely with developers to address any identified issues quickly.
Test Engineer
T-Mobile (Sprint)
02.2000 - 04.2006
- Test and Implementation for Sprint Call Center Services which included Sprint Conferencing, Telecommunication Relay Services, and Operator Services.
- Provided third-level support for Sprint Call Centers and Network Operations.
Network Operations Specialist
T-Mobile (Sprint)
10.1997 - 02.2000
- Performed various maintenance tasks on telephony systems supporting over 20 Sprint Call Centers,
- Provided second-level support for Sprint Call Centers.
Field Radio Operator
USMC
10.1993 - 10.1997
- Operated and maintained Field field-level radio Support for the Second Tank Battalion.
- Maintained and administered crypto devices for communications and held Secret level clearance.
Education
Bachelor of Business Information Systems -
Baker University
Baldwin City, KS05.2004
Skills
- Enterprise-Level Salesforce Implementations
- Salesforce Public Sector Solutions
- Multi-Cloud Expertise
- Change Management
- Team Leadership and Mentoring
- Pre-Sales & Proposal Development
- Executive Communication & Presentation
- Product Roadmapping
Certification
- Salesforce Certified Administrator, 06/01/21
- Salesforce Certified Platform App Builder, 03/01/22
Timeline
Principal Consultant
MTX Group
01.2025 - Current
Manager - Business Architecture
MTX Group
05.2023 - 12.2024
Business Analyst - Team Lead
MTX Group
05.2022 - 05.2023
Sr. Business Analyst, Salesforce Consultant
MTX Group
05.2020 - 05.2022
Product Owner
Epiq Systems Inc.
09.2018 - 04.2022
Sr. Business Analyst
Epiq Systems Inc.
05.2016 - 09.2018
Sr, Business Analyst, Salesforce
Lexmark
06.2012 - 05.2016
Business Analyst
VML
01.2010 - 06.2012
Quality Assurance Analyst
VML
04.2006 - 01.2010
Test Engineer
T-Mobile (Sprint)
02.2000 - 04.2006
Network Operations Specialist
T-Mobile (Sprint)
10.1997 - 02.2000
Field Radio Operator
USMC
10.1993 - 10.1997
Bachelor of Business Information Systems -
Baker University
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