Josh Miller
Yukon
Summary
Versatile leader with a proven track record at Amazon, adept in process optimization and team coaching. Excelled in reducing error rates through innovative quality control measures and efficient process mapping. Skilled in fostering collaborative environments, demonstrating exceptional time management and multitasking abilities. Achieved significant improvements in operational efficiency and employee performance.
Overview
10
10
years of professional experience
Work History
Process Guide
Amazon
10.2024 - Current
- Reduced error rates by implementing robust quality control measures within critical processes.
- Coached employees on best practices for maintaining high-quality standards throughout all processes.
- Helped the PA track down packages, make sure routes are ready to stage.
- Performed regular audits to ensure compliance with established procedures and guidelines.
Stower
Amazon
12.2022 - 02.2023
- Inspected items for any damages and reported discrepancies to supervisor.
- Maintained clean and organized workspaces to uphold safety standards.
- Increased efficiency in stowing processes by implementing better organization and time management techniques.
- Safely stacked items to maximize space within acceptable safety limits.
- Stowed items onto pods in a timely manner to reach goals that were expected of me.
OP Associate
Amazon
07.2024 - 10.2024
- Drive an OP safely, stow packages onto racks correctly in a timely manner.
- Follow all rules while driving an OP to maintain the safety of myself and others.
- Supported team efforts by collaborating on inventory management, leading to more efficient stock control.
Owner
Millers Aquatics
12.2014 - 05.2020
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business's financial stability.
- Import live fish, order acrylic for building fish tanks, delivered tanks, set up the aquarium, got the aquarium ready for fish.
Education
Diploma -
Yukon High School
Yukon, OK05.1998
Skills
- Standard operating procedures
- Coaching and mentoring
- Collaborative mindset
- Innovation and creativity
- Compliance management
- Process mapping
- Policy and procedure development
- Staff management
- Task delegation
- Software experience
- Time management
- Multitasking
- Team leadership
Timeline
Process Guide
Amazon
10.2024 - Current
OP Associate
Amazon
07.2024 - 10.2024
Stower
Amazon
12.2022 - 02.2023
Owner
Millers Aquatics
12.2014 - 05.2020
Diploma -
Yukon High School