Summary
Overview
Work History
Education
Skills
Timeline
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Josh Molina

Canoga Park,CA

Summary

In search of a chance to develop professionally, take on new challenges, and go above and beyond for the betterment of the business. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

4
4
years of professional experience

Work History

Volunteer

Locomats
04.2023 - 05.2023



  • I would clean carpets that are used for sport arenas or commercials
  • Was in charge of cleaning the sanctuary
  • Developed leadership skills as well as assisting other volunteer members by supporting and collaborating to help preserve the trails
  • Made sure that safety protocols were followed at all times in work areas.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Assisted with special events and programs.


Coach

Lanark Recreation Center
07.2021 - 08.2021
  • I volunteered for 2 summers at lanark park to coach basketball
  • Monitored team practices to establish high level of performance.
  • Utilized positive communication to encourage team and promote integrity and respect.
  • Taught players how to run specific game plays in order to build cohesive, structured team.
  • Analyzed and adjusted team strategies during games to enable flexibility and maximize success.
  • Assessed strengths and weaknesses of opponents to develop valuable techniques and increase preparedness.
  • Upheld safety standards at all practices, games, and events
  • Was in charge of organizing team travel as well as video exchanges with other teams
  • Promoted proper stretching, warm-ups, and conditioning exercises to prevent sports injuries
  • Maintained equipment, facilities, and inventory to avoid accidents, mishaps, and damage
  • Increased player strength, agility, and game skills through successful practices

Enterprise Architect

Rivas Enterprises Signs & Banners
05.2019 - 06.2019
  • I volunteered/helped a family friends enterprise business by making customs signs, shirts or banners
  • Conducted research and evaluated available tools in order to determine the best method for creating artifacts
  • Reorganized the office and improved inter-departmental communication and data sharing
  • Provided methodologies for developing object-oriented software and designing efficient databases
  • Answered calls to help customers with their questions and concerns.
  • Worked effectively in Agile environments to maintain efficient project work.

Education

High School Diploma -

Van Nuys High School
Van Nuys, CA
06.2023

Skills

  • Patient Engagement
  • Facility Safety
  • Document Management
  • Telephone Etiquette
  • Recordkeeping and Confidentiality
  • Verbal and Written Communication
  • Community Service
  • Guest Experiences
  • Critical Thinking
  • Quality Assurance and Control
  • Policy and Procedure Adherence
  • Work Task Prioritization
  • Customer Service Excellence
  • Guest Inquiries
  • Works well with others
  • Responsible and Reliable
  • Practices safety and regulations
  • Practices excellent listening skills
  • Works well under pressure
  • Good manners

Timeline

Volunteer

Locomats
04.2023 - 05.2023

Coach

Lanark Recreation Center
07.2021 - 08.2021

Enterprise Architect

Rivas Enterprises Signs & Banners
05.2019 - 06.2019

High School Diploma -

Van Nuys High School

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Josh Molina