Josh Monk
Summary
I'm a current Business management major at Georgia Southern University, with a goal in becoming a Theme Park owner. One of my main goals in college is to get an Internship to further improve my career competencies and be a reliable and hard-working entrepreneur. I love making relationships with co-workers to create team building and maintain an ethical work environment. I set really high goals for myself because I love a challenge and want to be successful as a Business owner.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Attractions Associate/Redemption Specialist
The Clubhouse
08.2024 - Current
- Instructed guests to follow safety procedures when exiting ride.
- Maintained attraction equipment and props.
- Enhanced guest experience by providing friendly and knowledgeable assistance with park attractions and information.
- Enforced safety practices and procedures during attraction operation.
- Cleaned and sanitized surfaces using approved chemicals.
- Streamlined ride operations by consistently monitoring safety procedures, ensuring a secure and enjoyable environment for visitors.
Cashier/Theatre Usher
Houston Lake Cinemas
09.2021 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Sales Associate
Kinetix Health Club
06.2023 - 08.2023
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Georgia Southern University
Statesboro, GA 08.2024 - 05.2027
Skills
Guest Relations
Cash handling proficiency
Theme park knowledge
Customer Service
Strong Work Ethic
Customer Assistance
Reliability
Excellent Communication
Effective Communication
Relationship Building
Team building
Goal Setting
Professionalism
Sneaker Reselling
I started learning the fundamentals of Sneaker Reselling in 2023, gaining knowledge on how to deal with people, inventory and money. Sneaker Reselling also involves a lot of negotiation as these are key skills in Business management. In my time doing Sneaker Reselling, I've advertised my business on Instagram, Ebay, and my School to further improve my brand. I've learned a lot about sneakers and how to legit check them, as i wouldn't want to buy a fake shoe and lose profit, Sneaker Reselling became a passion of mine and it really taught me how to improve my capital, also taught me how to have a Business mindset.
Timeline
Attractions Associate/Redemption Specialist
The Clubhouse
08.2024 - Current
Georgia Southern University
08.2024 - 05.2027
Sales Associate
Kinetix Health Club
06.2023 - 08.2023
Cashier/Theatre Usher
Houston Lake Cinemas
09.2021 - 08.2024