Joshua Narron
Topeka,KS
Summary
My name is Joshua Narron and am looking to take my current skillset and transfer it into a new carrier path, am a loyal employee and have the drive for success in any position. No matter the position I will always maintain the highest quality of service, respect and leadership to employees and clients. Customer-oriented General Manager with 10 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
9
9
years of professional experience
Work History
General Manager, Business Development
Genesis Health Clubs
08.2023 - Current
- Enhanced overall revenue by identifying new markets and potential clients, devising targeted marketing campaigns.
- Forged strategic alliances with relevant organizations, expanding the company''s network and influence in the industry.
- Monitored industry trends to proactively identify emerging opportunities for business expansion and diversification.
- Collaborated with marketing teams to develop tailored messaging that resonated with target audiences, generating interest in products/services offered.
- Identified skill gaps within the team and recommended relevant training programs, enhancing overall performance and productivity.
- Managed approximately 100 outbound calls per day from customers and prospected new clients
General Manager/ Administrator specialist
The Edge Fitness Clubs
01.2023 - 09.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Assistant General Manager/ General Manager in Training
The Edge Fitness Clubs
01.2022 - 01.2022
- Maintains managerial oversight for front desk department and communicates regularly with department heads regarding performance of each department
- Personally, conducts daily club walk throughs to ensure building assets are promptly and safely maintained, offices and closets are clean and organized, locker rooms are in order
- Provides time to coach, train and develop each front desk staff member's sales and customer service skills through practice and training
- Schedules all front desk employees to ensure club is staffed properly to hit their goals while staying within parameters of payroll budgets
General Manager
Genesis Health Clubs
01.2020 - 01.2022
- Analyze reports such as (payroll, club budget and quarterly goals)
- Time management for all staff and creating a high functioning schedule
- Building and expanding my team of managers
- Reporting directly to corporate employees on the state of the business
- Understand the opportunities of the business: every phone call, prospects walking through the door, in and out of the club.
Sales Manager
Genesis Health Clubs
01.2018 - 01.2020
- Facilitate club generated leads to sales team
- Self-generate 10 new prospects a day
- Maintain a high functioning sales staff and maximize productivity by implementing correct systems
- Understanding reporting and exceeding monthly goals
Front desk/Sales Specialist
World Gym
01.2015 - 01.2018
Education
Associate of Applied Business - Business Administration And Management
Oklahoma Panhandle State
Goodwell, OK12.2021
Associates -
Maple Woods CC
Kansas City, MO12.2020
Skills
- Negotiation
- Customer service
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Effective leader
- Training and coaching
- Team Leadership
- Staff Management
- Customer Relations
Accomplishments
Top producer in the company 3 month in a row and also in the top 50 of all sales produced at Genesis Health Clubs in under 6 years time.
Previous Positions
- Sales Specialist, World Gym, 01/01/2015, 12/31/2018
- Sales Manager, Genesis Health Clubs, 01/01/2018, 12/31/2020
- General Manager, Genesis Health Clubs, 01/01/2020, 12/31/2022
- Assistant General Manager/ General Manager in Training, The Edge Fitness Clubs, 01/01/2022, 12/31/2022
- General Manager/ Administrator Specialist, The Edge Fitness Clubs, 01/01/2023, Present
Current Position
General Manager, The Edge Fitness Clubs, 1M, 25, 6000
Personal Information
Title: General Manager/ Administrator specialist
Timeline
General Manager, Business Development
Genesis Health Clubs
08.2023 - Current
General Manager/ Administrator specialist
The Edge Fitness Clubs
01.2023 - 09.2023
Assistant General Manager/ General Manager in Training
The Edge Fitness Clubs
01.2022 - 01.2022
General Manager
Genesis Health Clubs
01.2020 - 01.2022
Sales Manager
Genesis Health Clubs
01.2018 - 01.2020
Front desk/Sales Specialist
World Gym
01.2015 - 01.2018
Associate of Applied Business - Business Administration And Management
Oklahoma Panhandle State
Associates -
Maple Woods CC