Josh Nicewarner
Bridgeport,WV
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
17
17
years of professional experience
Work History
Store Manager
STAR FURNITURE COMPANY
02.2022 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Trained new employees on proper protocols and customer service standards.
Sales Associate
STAR FURNITURE COMPANY
03.2021 - 02.2022
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
Warehouse Associate/Supervisor
STAR FURNITURE COMPANY
08.2017 - 04.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Loaded, unloaded, and moved material to and from storage and production areas.
Teacher/Coach
Harrison County Board Of Education
08.2006 - 08.2017
- Utilized positive communication to encourage team and promote integrity and respect.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Monitored team practices to establish high level of performance.
- Enforced discipline both on and off-field to lead team with highest personal standards.
- Trained and mentored new coaches on fundamentals of coaching to apply best practices and strategies.
- Monitored student classroom and outdoors activities to promote student safety.
Education
Bachelor of Arts - Education
Fairmont State University
Fairmont, WVSkills
- Mentoring
- Customer Service
- Microsoft Windows
- Goals and Performance
- Team Leadership
- Sales Expertise
- Microsoft Office
Timeline
Store Manager
STAR FURNITURE COMPANY
02.2022 - Current
Sales Associate
STAR FURNITURE COMPANY
03.2021 - 02.2022
Warehouse Associate/Supervisor
STAR FURNITURE COMPANY
08.2017 - 04.2018
Teacher/Coach
Harrison County Board Of Education
08.2006 - 08.2017
Bachelor of Arts - Education
Fairmont State University
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