Josh Payne
Centennial
Summary
With 20 years of experience as an elevator mechanic, I have honed my skills in maintaining, repairing, and troubleshooting complex elevator systems. As a lead mechanic, I successfully managed and directed crews, demonstrating strong leadership and organizational abilities. In addition to my technical career, I also owned and operated a Smoothie King franchise for a few years, where I handled all aspects of business management, customer service, and team leadership. Recently, I've ventured into the health and life insurance and annuities sector, expanding my knowledge and skill set. This diverse background equips me with a unique blend of technical expertise, business acumen, and a strong focus on service, making me a well-rounded candidate for a role in a service-focused industry.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Insurance Broker
The Payne Insurance Group
03.2024 - Current
- Expert Knowledge: Extensive expertise in life, annuity, and health insurance products, enabling tailored solutions for clients' needs.
- Client Relationship Management: Built and maintained strong, trusting relationships with clients, providing personalized advice and support.
- Sales Achievement: Consistently exceeded sales targets, demonstrating strong persuasive and negotiation skills.
- Needs Assessment: Conducted comprehensive needs assessments to identify the best insurance products for clients, ensuring optimal coverage.
- Policy Analysis and Review: Provided detailed policy analysis, helping clients understand their coverage options and make informed decisions.
- Regulatory Compliance: Ensured all activities adhered to regulatory requirements maintaining high ethical standards and professionalism.
- Financial Planning: Offered financial planning advice, integrating insurance solutions into clients' broader financial strategies.
Elevator Technician
Tk Elevator
08.2001 - 03.2024
- Extensive experience: Demonstrated expertise in maintaining, repairing, and troubleshooting over 250 elevators, ensuring their optimal performance and safety.
- Autonomous Management: Proven ability to manage a large and diverse route independently, showcasing strong organizational and time management skills
- Technical Proficiency: In depth knowledge of elevator systems, including mechanical, electrical, and solid state components, with a track record of effective problem solving.
- Safety Compliance : Maintained strict adherence to safety regulations and standards, ensuring all elevators met or exceeded safety requirements.
- Customer Service: Provided exceptional customer service to clients, promptly addressing their concerns, and ensuring minimal downtime for elevator systems.
- Preventive Maintenance: Implemented preventive programs to reduce the likelihood of breakdowns and extended the lifespan of elevator systems.
Store Owner
Smoothie King
03.2009 - 09.2011
- Entrepreneurial Leadership: Successfully managed a Smoothie King franchise, demonstrating strong entrepreneurial skills, and business acumen.
- Business Growth: Implemented effective marketing and operational strategies to drive customer acquisition, retention, and revenue growth.
- Team Management: Recruited, trained, and led a dedicated team, fostering a positive and productive work environment.
- Customer Service Excellence: Maintained high standards of customer service, ensuring a consistently positive customer experience.
- Operational Efficiency: Streamlined operations to enhance efficiency, reduce costs, and maximize profitability.
- Inventory and Supply Chain Management: oversaw inventory management, ensuring adequate stock levels, and minimizing waste.
- Financial Oversight: Managed financial aspects of the business, including budgeting, accounting, and financial reporting.
Education
Colorado Life & Health License in Life & Health
Kaplan College
Online 09-2024
Elevator Mechanic Certification in Elevator
National Elevator Industry Educational Program
Knoxville, TN05-2010
High School Diploma -
Leihigh
Florida05-2000
Skills
- Versatility: Ability to adapt to different roles and industries
- Communication: Strong interpersonal and communication skills
- Customer-Centric Approach: A focus on understanding and meeting client needs
- Leadership: Proven ability to lead teams and manage operations
- Problem Solving: Effective resolution of issues across technical and service environments
- Business Acumen: Knowledge of both technical and business aspects to drive success
Certification
- Medicare Certification – Various Providers.
- Managed Healthcare Professional(MHP)- America's Health Insurance Plans(AHIP).
- Variable Annuity License — Co Department of Insurance.
- Life and Health Insurance License - Co Department of Insurance.
- Annuities Training Certificate- Various Providers.
- Occupational Safety and Health Administration (OSHA) 10-Hour Construction Safety Certification - Occupational Safety and Health Administration.
- NAEC Certified Signal Person & Rigger Level I/II - National Association of Elevator Contractors.
- Elevator Mechanic Certificate in Elevator installation/ maintenance.
Timeline
Insurance Broker
The Payne Insurance Group
03.2024 - Current
Store Owner
Smoothie King
03.2009 - 09.2011
Elevator Technician
Tk Elevator
08.2001 - 03.2024
- Medicare Certification – Various Providers.
- Managed Healthcare Professional(MHP)- America's Health Insurance Plans(AHIP).
- Variable Annuity License — Co Department of Insurance.
- Life and Health Insurance License - Co Department of Insurance.
- Annuities Training Certificate- Various Providers.
- Occupational Safety and Health Administration (OSHA) 10-Hour Construction Safety Certification - Occupational Safety and Health Administration.
- NAEC Certified Signal Person & Rigger Level I/II - National Association of Elevator Contractors.
- Elevator Mechanic Certificate in Elevator installation/ maintenance.
Colorado Life & Health License in Life & Health
Kaplan College
Elevator Mechanic Certification in Elevator
National Elevator Industry Educational Program
High School Diploma -
Leihigh
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