Summary
Overview
Work History
Education
Skills
References
Timeline
Hi, I’m

Josh Pedrick

Crawford,NE
Josh Pedrick

Summary

Dedicated Park Worker, I've worked for Nebraska Game and Parks for almost 10 years. I have worked as an apprentice for our Facility Specialist Technician for a majority of those years. I help maintain over 30 structures with over 60 utilities. Highly energetic worker, and always willing to help in any circumstances.

Overview

14
years of professional experience

Work History

Fort Robinson State Park
Crawford, NE

Facility Maintenance Worker / Lead Tour Guide
03.2017 - Current

Job overview

  • Responded quickly to emergency repair requests from tenants or visitors at the facility. Day/Night.
  • Performed electrical installation and repairs such as replacing fuses, light fixtures, and outlets, camp site pedestals, breaker boxes, 12/2 120v, 10/4 240v
  • Painted interior and exterior surfaces of buildings using brushes or sprayers.
  • Conducted routine checks of fire alarm system components to ensure they are working properly.
  • Fixed structural defects such as cracks in walls or ceilings using plaster or cement mix.
  • Ensured that all safety protocols were followed when performing maintenance tasks.
  • Installed new plumbing fixtures such as sinks, toilets, showers, tubs, valves.
  • Checked and adjusted thermostats, humidistats, and pressure switches to ensure proper functioning of HVAC systems.
  • Used ladders or scaffolding to access hard-to-reach areas during maintenance tasks.
  • Replaced air filters for air conditioning units regularly according to schedule.
  • Assisted in the installation of new mechanical systems including heating and cooling units and pumps.
  • Operated power tools such as drills and saws to perform necessary repairs.
  • Maintained records of preventive maintenance procedures performed on machines and equipment.
  • Inspected buildings' structures to determine the need for repairs or renovations.
  • Adjusted control mechanisms such as valves, regulators to make sure they are operating correctly.
  • Cleaned and maintained all equipment used in facility maintenance operations.
  • Coordinated with contractors hired for major repairs to ensure work is completed within specified time frames.
  • Repaired broken windows, doors, walls, roofs, and other building components.
  • Inspected facilities and proactively detected and diagnosed potential or actual maintenance or repair needs by listening, looking and using precision measuring and testing instruments.
  • Performed building and equipment maintenance and repairs by doing heating, ventilation, air conditioning, carpentry, plumbing, electrical, vehicular and machinery work.
  • Implemented troubleshooting techniques to resolve issue.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
  • Designed equipment to aid repair or maintenance of machines, mechanical equipment or building structures.
  • Set up and operated machine tools to repair or fabricate jigs, fixtures or tools.
  • Dismantled machines, equipment, or devices to access and remove defective parts.
  • Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
  • Diagnosed and corrected mechanical problems using blueprints, repair manuals or parts catalogs.
  • Planned and laid out repair work using diagrams, drawings or schematic diagrams.
  • Estimated costs to repair machinery, equipment or building structures.
  • Conducted training sessions for new tour guides in order to familiarize them with company policies and procedures.
  • Ensured that all safety regulations were followed during tours.
  • Performed administrative tasks such as filing paperwork, preparing reports, and responding to emails related to tours.
  • Analyzed feedback from customers following each tour in order to identify areas for improvement.
  • Assisted in the creation and implementation of tour itineraries.
  • Served as an ambassador for the organization by providing excellent customer service to visitors.
  • Inspected locations prior to each tour in order to ensure they are safe for visitors.
  • Managed a team of tour guides to ensure successful delivery of services during tours.
  • Developed scripts for tour guides to use while conducting tours.
  • Maintained an up-to-date knowledge of local attractions and points of interest.
  • Provided detailed information regarding the attractions, monuments, and points of interest on tours.
  • Ensured that all equipment used during tours was properly maintained and serviced.
  • Organized and scheduled transportation for tours.
  • Maintained accurate records of tour participants and collected payments when necessary.
  • Interacted with customers prior to their arrival to answer questions about the upcoming tour experience.
  • Resolved any conflicts or issues that arose during tours in a timely manner.
  • Created promotional materials such as brochures, flyers, and posters advertising upcoming tours.
  • Collaborated with vendors to arrange accommodations for large groups.
  • Developed guest relationships to achieve high level of satisfaction.
  • Monitored and maintained the condition of tour equipment and materials, requesting replacements or repairs as necessary.
  • Planned itineraries in accordance with weather forecasts and length of each tour.
  • Implemented interactive elements into tours to enhance visitor participation and enjoyment.
  • Led guided tours and informational talks for large groups to showcase attractions and highlights.
  • Monitored visitors' activities to verify compliance with establishment, tour regulations and safety practices.
  • Developed and updated tour scripts to include historical facts, anecdotes, and relevant information.
  • Made successful hotspot recommendations to guests based on individual tastes and preferences.
  • Educated and shared natural, geological and cultural history through story-telling.
  • Ensured compliance with all health and safety guidelines during tours to protect guests and staff.
  • Collected and analyzed feedback from guests to continually improve tour quality and guest experience.
  • Customized tours to meet specific interests of diverse groups, including school children, historians, and tourists.
  • Managed tour scheduling, including private and group tours, to optimize guest satisfaction and operational efficiency.
  • Displayed strong public speaking and communication skills to facilitate high quality guest tours.
  • Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
  • Greeted and assisted customers with booking reservations and answering additional questions, both in person and over phone.
  • Collected fees and tickets from group members.
  • Showed audiovisual presentations and explained establishment processes and operations at tour sites.
  • Researched site history and environmental conditions to plan appropriate expeditions, instruction and commentary.
  • Developed upstanding, well-versed tour guides by mentoring and training newer peers in organization.
  • Described tour points of interest to group members, responding to general inquiries and questions.
  • Entertained visitors and tourists with various props and signs to maximize engagement.
  • Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
  • Ensured all tour content was culturally sensitive and appropriate for a global audience.
  • Utilized storytelling techniques to enhance visitor engagement and learning.
  • Navigated through diverse weather conditions and environments to deliver tours without compromising quality or safety.
  • Gathered and maintained requisite equipment for each tour.
  • Trained new tour guides in presentation skills, customer service, and safety protocols.
  • Performed regular research to keep information provided on tours accurate and up-to-date.
  • Delivered guided tours, presenting scripted information and answering questions.

Crawford Volunteer Fire Department
Crawford, Nebraska

Firefighter FFT2
10.2019 - 01.2024

Job overview

  • Crawford Volunteer Fire Department (2019 -2024) FEMA ICS -100 ICS -200 ICS -700 FFT2 - Wildland/Red Card, Engine Captain Type 6 400G l, SEAT, LCES, LZ, FFT1- Structure/ Hazardous Materials Class 1-9, Extrication, SCBA, Western Nebraska Engine Academy
  • Provided support services during natural disasters such as floods or hurricanes.
  • Evaluated incident scenes for possible victims requiring medical attention or evacuation assistance.
  • Investigated the causes of fires to determine origin and cause.
  • Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
  • Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
  • Inspected vehicles for proper operation prior to use on emergency calls.
  • Communicated effectively with crew members while performing tasks under stressful conditions.
  • Maintained firefighting equipment, including hoses and ladders, on a daily basis.
  • Conducted regular safety inspections of buildings to identify any potential hazards.
  • Transported injured persons safely from accident sites to hospitals for treatment.
  • Monitored weather conditions for potential threats such as wildland fires or flash flooding.
  • Facilitated public education programs about fire safety awareness.
  • Provided educational presentations regarding fire prevention techniques to local schools and businesses.
  • Extinguished fires using water hoses, chemical extinguishers, smoke ejectors, and other tools.
  • Operated specialized equipment such as pumps, aerial ladder trucks, and hazardous material units.
  • Coordinated with other first responders during multi-agency responses.
  • Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
  • Communicated with other firefighters and emergency personnel to relay observations, equipment needs, and other relevant information.
  • Combatted fires by holding nozzles and directing streams of fog, chemicals or water.
  • Participated in on-call schedule to respond to requests for assistance after hours and on weekends or holidays.
  • Controlled and extinguished fires using manual and power equipment.
  • Collaborated with other emergency personnel when responding to accident scenes or acute illness calls requiring emergency medical care.
  • Checked hoses and breathing masks after fire calls to determine proper functionality.
  • Laid hose lines and operated nozzles, pumps, hydrants, and fire extinguishers.
  • Informed and educated local community members about fire prevention and safety.
  • Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.
  • Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
  • Extinguished flames and embers to suppress fires with shovels and hand-driven water or chemical pumps.
  • Observed strict safety protocols to maintain personal and coworker safety.
  • Rehabilitated fire hoses, portable water tanks and other equipment.
  • Established and managed water supplies to support suppression activities.
  • Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios.
  • Responded to fire and safety-related emergency calls in local area.
  • Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
  • Used axes and other tools to break through windows and debris.
  • Located hydrants and operated pumps at proper pressure to evaluate adequacy of water system and availability of water supply.
  • Patrolled previously burned areas after fire containment to locate and eliminate dangerous hot spots.
  • Conducted fire drills at schools and businesses.

Patrones Tree Care and Landscaping
Crawford, NE

Arborculture Apprentice
01.2011 - 01.2015

Job overview

  • Performed Tree Identification, Insect and Disease Inspections and Control
  • Planted, pruned, trimmed, and removed trees
  • Operated heavy equipment
  • Learning rope patterns, safety hazard skills, ground maintenance, and landscaping skills
  • Knowledge in irrigation systems and fertilizing skills

Education

Crawford High School
Crawford, NE

High School Diploma
05-2009

University Overview

Skills

  • Plumbing repairs
  • Painting techniques
  • Drywall repair
  • Pest control
  • Security systems
  • Groundskeeping expertise
  • Roofing repairs
  • Pool maintenance
  • Flooring installation
  • Window repair
  • HVAC maintenance
  • Carpentry
  • Construction
  • Pool and Spa Certified

References

References
  • Jim Miller - Park Superintendent at Fort Robinson State Park (308-665-2900)
  • Chad Stetson - Lead Operations and Construction Supervisor (308-430-3487)
  • Jeff Kennedy - Operations and Construction Assistant (308-430-4076)
  • Dan Kling - Conservation Officer (308-430-0572)
  • Neal Serres - Facility Specialist Supervisor at Fort Robinson State Park (308-430-2994)
  • Mike Morava - North West Nebraska Regional Park Superintendent(308-430-2178)

Timeline

Firefighter FFT2
Crawford Volunteer Fire Department
10.2019 - 01.2024
Facility Maintenance Worker / Lead Tour Guide
Fort Robinson State Park
03.2017 - Current
Arborculture Apprentice
Patrones Tree Care and Landscaping
01.2011 - 01.2015
Crawford High School
High School Diploma

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Josh Pedrick