Dedicated and energetic manager with more than 20 years of experience in a fast-paced work environment. Excellent communication and people skills. Track record of achieving exceptional results in sales execution and team leadership.
Overview
20
20
years of professional experience
Work History
Branch Manager
Santander Bank
Bristol, CT
08.2018 - Current
Directed a team of 5 through daily operations, ensuring compliance with banking regulations and corporate policies.
Led team in achieving branch financial goals through effective sales strategies and customer service initiatives.
Mentored staff on best practices for customer engagement, fostering a culture of excellence and accountability.
Analyzed branch performance metrics to identify opportunities for operational improvements and increased efficiency.
Co-Manager
Walmart
Naugatuck, CT
10.2015 - 08.2018
Manage total store operations including inventory flow, HR, compliance, and P&L execution.
Overseeing 340+ employees during low sales periods and upwards of 400+ during peak sales periods.
Ended the most current year at $87 million in sales which was an increase of 7% from the year prior, $9.4 million in profit which was 104% of the profit plan, and reduced shrink from a .63% to a .36%.
Directly responsible for $5 million worth of inventory.
Provides supervision and development of the managers and associates by mentoring, recognition, coaching,training, and evaluations.
Develops actionable plans for concerns inside the facility and executes them.
Market Supply Chain Manager
Walmart
New Haven, CT
02.2014 - 10.2015
Oversaw logistic operations within 10 facilities throughout central Connecticut.
Indirectly managed 10 store managers and 50+ salaried managers.
Integrated processes across logistics, eCommerce, and store operations and resolved improvement opportunities by serving as a liaison between logistics, store operations, and transportation.
Analyzed inventories to determine how to increase inventory turns, reduce waste, and optimize customer service.
Defined performance metrics for measurement or comparison, and evaluation of supply chain factors such as product cost or quality.
Implemented supply chains that support business strategies adapted to changing market conditions, new business opportunities, and cost reduction strategies.
Developed actionable plans for concerns inside each facility, and executed them.
Shift Manager
Walmart
Wallingford, CT
02.2011 - 02.2014
Managed total store operations including fresh, inventory flow, HR, compliance, and P&L
execution.
Directly managed 8 salaried managers.
Indirectly managed 425+ hourly associates, including 50+ hourly supervisors.
Directly responsible for $7 million in inventory and reached $107 million of annual sales with
$8.4 million in profit.
Developed actionable plans for concerns inside the facility and executed them.
Provided supervision and development of the managers and associates by using recognition,
mentoring, coaching, training and evaluations.
Assistant Manager
Walmart
02.2006 - 02.2011
Assisted in store operations including inventory flow, HR, compliance, and P&L execution.
Managed upwards of 8 hourly supervisors, and 50+ associates.
Provided supervision and development for hourly associates in assigned area by hiring, training, mentoring, assigning duties, evaluating, and providing recognition.
Developed actionable plans for concerns inside the facility and executed them.
Assisted in managing another facility as the acting store manager. Was solely responsible for 4 salaried managers, 90+ hourly associates, with a sales volume of around $30 million.
Education
High School Diploma -
Naugatuck High School
Naugatuck, CT
06-2000
undefined
Naugatuck Valley Community College
Waterbury, CT
Skills
Team Based Leading
Judgment and Decision Making
Sound Financial Management
Personnel and Human Resources
Effective Communication
Troubleshooting
Instructing and Training
Time Management
Accomplishments
Q4 2023 Top Performing BM in the network award
Q1 2024 Top Performing BM in the network award
Q2 2024 Top Performing BM in the network award
FYE 2024 Top performing branch in Central CT district