Josh Pierce
Troy,MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Commercial Account Executive
First State Insurance
Bowling Green, MO
09.2024 - Current
- Conducted market research to identify competitive rates for clients.
- Engaged customers and provided high level of service by carefully explaining details about coverages.
- Build meaningful relationships and partnerships in the community
- Identified opportunities for cross-selling additional products or services.
- Collaborated closely with other departments within the organization to ensure smooth operations.
Business Operations Specialist
Northroad Community Church
Moscow Mills, MO
03.2024 - 08.2024
- Created and implemented standard operating procedures
- Coordinated special events such as conferences or workshops designed to raise awareness about the organization's mission.
- Ensured legal compliance by staying abreast of relevant laws, regulations, standards, guidelines.
- Oversaw day-to-day administrative tasks related to personnel files or payroll processing.
- Developed and implemented business process optimization strategies to improve operational efficiency.
Executive Director
Gateway Region YMCA
Wildwood, MO
07.2022 - 02.2024
- Evaluated existing programs for improvement opportunities while identifying new program ideas based on market analysis.
- Reviewed monthly financial statements for accuracy before presenting them for approval by the board of directors.
- Developed and implemented strategic plans to ensure organizational growth and development.
- Performed risk assessments across multiple areas of operations in order to identify potential issues before they arise.
- Organized regular meetings with board members to discuss progress on initiatives and solicit feedback.
- Assisted in developing budgets for each departmental unit within the organization.
- Cultivated relationships with key stakeholders, including board members, donors, sponsors, partners, and community leaders.
- Raised funding from public and private sources through grant writing activities or other fundraising efforts ($350,000 in 20 months)
Vice President of Operations
Hannibal-LaGrange University
Hannibal, MO
07.2017 - 05.2022
- Created effective communication strategies between management team members and employees at all levels of the organization.
- Established performance standards for staff members in order to drive productivity levels up
- Reviewed reports from functional areas to assess progress towards organizational goals.
- Cultivated a culture of collaboration among department heads to facilitate cross-functional project execution.
- Negotiated contracts with vendors for services, products and supplies.
- Oversaw capital improvement and renovation projects.
- Led the facility maintenance effort for 26 building, 140 acre campus
- Formulated policies that improved operational efficiency and productivity.
- Managed financial operations, overseeing budgeting, forecasting and financial analysis activities.
Dean of Students
Hannibal-LaGrange University
Hannibal, MO
07.2014 - 06.2017
- Planned, administered and controlled budgets.
- Collaborated with faculty, staff, and administrators to ensure compliance with university regulations.
- Developed and maintained operations plans to ensure smooth daily operations.
- Led a team of over 40 team members.
- Oversaw continual improvement of residential and activity facilities
- Drafted and monitored budgets for overall maintenance and operations.
- Inspected properties regularly to identify deficiencies and schedule repairs.
Education
Master of Science - Organizational Leadership
Hannibal-LaGrange University
Hannibal, MO05-2015
Bachelor of Science - Business Administration And Management
Hannibal-LaGrange University
Hannibal, MO05-2012
Skills
- Financial Management
- Vendor Relations
- Fundraising
- Strategic Planning
- Program Management
- Operations Management
- Sales management
- Public Speaking
- Leadership Development
- Relationship Building
- Negotiation
Timeline
Commercial Account Executive
First State Insurance
09.2024 - Current
Business Operations Specialist
Northroad Community Church
03.2024 - 08.2024
Executive Director
Gateway Region YMCA
07.2022 - 02.2024
Vice President of Operations
Hannibal-LaGrange University
07.2017 - 05.2022
Dean of Students
Hannibal-LaGrange University
07.2014 - 06.2017
Master of Science - Organizational Leadership
Hannibal-LaGrange University
Bachelor of Science - Business Administration And Management
Hannibal-LaGrange University
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