Josh Pinsky

• Took care of server side work (polish glasses, roll silverware, stock, etc.)
• TIPS Certified (Learned and followed local alcohol laws to keep restaurant compliant with regulations.)
• Explained menu items and suggested specials.
• Maintained a high level of hospitality at all times.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Served food and beverages promptly with focused attention to customer needs.
• Bussed and reset tables to keep dining room and work areas clean.

See Tidewater Inn Job Description

See Tidewater Inn Job Description

• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Ensured Plan-o-grams were up to date, and that promotional items were displayed properly.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Conducted performance evaluations and provided constructive feedback to employees.
• Oversaw new hire training as well as keeping current employees up to speed on new company procedures.
• Coached sales associates in product specifications, sales incentives, and selling techniques.
• Completed store opening and closing procedures by counting drawers and managing security.
• Achieved sales goals and service targets by engaging with customers, and driving repeat business.
• Managed a team of 20-30.

• Managed inventory storage in clean and organized fashion.
• Maintained inventory count, tracked usage, and documented variances.
• Compared shipping orders and invoices against contents received to verify accuracy.
• Handled day-to-day shipping and receiving.
• Moved shipment materials to and from designated areas using lift and hand trucks.
• Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
• Unloaded, sorted and stocked merchandise according to store layout and product placement.