Joshua I. Rodriguez
Houston,TX
Summary
To obtain a position that provides valuable experiences in life skills, organization skills and provides familiarity with common research skills which may assist me in the future.
Overview
6
6
years of professional experience
Work History
Merchandise Coordinator/ Cashier
Marshalls
11.2022 - 07.2025
- Supervised daily operations on the sales floor, ensuring smooth customer interactions and prompt issue resolution.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Trained new team members on company policies, procedures, and merchandising best practices.
- Educated employees on new merchandise during seasonal workshops.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Reduced out-of-stock occurrences by maintaining accurate inventory records and timely reordering of products.
- Drove client retention, managing engaging merchandise presentation to motivate impulse purchases.
- Maintained up-to-date knowledge on industry trends and competitor activity, allowing for informed decision-making and proactive business strategies.
- Initiated store layout changes based on consumer shopping patterns, resulting in improved navigation for shoppers and increased sales per square foot.
- Supervised departmental employees.
- Increased sales by effectively coordinating merchandise displays and promotional materials.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
Replenishment/ Stocker
Michaels
10.2021 - 10.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
- Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
- Aided in training new team members on best practices for stocking procedures and inventory management systems.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
Cashier/Stocker
Family Dollar
07.2020 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Legal Assistant
Hadi Lawfirm
03.2021 - 07.2021
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Contacted clients to schedule appointments and discuss progress of cases.
- Communicated pertinent information to clients via phone, email, and mail.
Cart Collector
Walmart
10.2019 - 03.2020
- Maintained cleanliness in cart area and parking lot.
- Maintained superior customer satisfaction.
Education
undefined
Houston Community College
01.2017
High School - undefined
Cesar Chavez High School
01.2016
Skills
- Cashier Experience
- Freight Experience
- Inventory control
- Coordination
- Teamwork
- Well organized
- Strong work ethic
- Merchandising
- Ability to interact briefly and effectively with customers
- Problem solving skills
- Ability to work in busy environments
- Time management abilities
- Able to meet deadlines
- Ability to accept and learn from criticism
- Retail operations
Timeline
Merchandise Coordinator/ Cashier
Marshalls
11.2022 - 07.2025
Replenishment/ Stocker
Michaels
10.2021 - 10.2022
Legal Assistant
Hadi Lawfirm
03.2021 - 07.2021
Cashier/Stocker
Family Dollar
07.2020 - 09.2021
Cart Collector
Walmart
10.2019 - 03.2020
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Houston Community College
High School - undefined
Cesar Chavez High School