Summary
Overview
Work History
Education
Skills
Timeline
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Josh Rogowski

Chicopee,MA

Summary

Dynamic and results-oriented professional with a solid foundation in customer service and sales, eager to thrive in a fast-paced work environment that fosters hands-on engagement and growth opportunities. Creative problem-solving abilities, combined with exceptional communication and organizational skills, position this candidate as a valuable asset to any team. Committed to delivering outstanding results while continuously seeking personal and professional development. Prepared to contribute effectively to drive success within the organization.

Overview

8
8
years of professional experience

Work History

Sales Associate/Crew Member

Cinemark Theaters
11.2021 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Gets the job done correctly and efficiently
  • All Cinema staff support responbilities, ie, usher, box office etc.

Sales Associate

Team Sports Llc
10.2017 - 02.2019
  • Greeted customers and provided outstanding customer service with product questions, selections, and purchases.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Correctly and efficiently handle all facets of point-of-sales transactions (in-house and online orders) completely, efficiently and correctly.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.

Sales Associate

Old Navy
07.2017 - 10.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Collaborated with team members to achieve monthly sales targets.

Education

No Degree - Psychology

STCC
01-2017

High School Diploma -

Chicopee High School
01-2016

Skills

  • Sales and Customer service relations
  • Flexible, friendly, adaptable attitude
  • Organizational skills with an attention-to-detail
  • Strong Verbal/written communication
  • Negotiation and Problem-solving skills
  • Proficient in managing multiple tasks
  • Dedicated Team player
  • Effective Time management
  • Sales and Customer service relations
  • Teamwork and collaboration

Timeline

Sales Associate/Crew Member

Cinemark Theaters
11.2021 - Current

Sales Associate

Team Sports Llc
10.2017 - 02.2019

Sales Associate

Old Navy
07.2017 - 10.2017

High School Diploma -

Chicopee High School

No Degree - Psychology

STCC

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Josh Rogowski