JOSH RUDDELL
Helena,MT
Summary
Successful Leadership Professional for 9+ years experience in business operations and leadership. Implement cost control measures to ensure operations remain within company targets. Have been a top leader in my organizations where I have been responsible for evaluating current programs and designed new policy and operational programs. I have maximized bottom line performance through P&L, staff management, inventory management, marketing, budgeting, recruiting, hiring, training and development of managers. I have extensive experience at both the store level management as well as multi-unit assistant management.
Overview
18
18
years of professional experience
Work History
General Manager
Fastenal
02.2025 - Current
- Managed financial performance, analyzing budgets and forecasts to drive profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Formulated policies and procedures to streamline operations.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Route Sales Representative
Frito Lay
08.2018 - 02.2025
- Developed and maintained strong customer relationships to drive sales growth.
- Managed inventory levels to ensure product availability and minimize waste.
- Executed daily route planning to optimize delivery schedules and improve efficiency.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
General Manager
LTL Investments DBA Aarons Sales and Lease
05.2014 - 08.2018
- Increased profits by 200% within first 18 months of taking over store.
- Grew store customer by 18% in first two years or start date.
- Reviewed multiple awards in 2015 including top Accounts managment in the mountain west division (64 Locations) 3 months in a row in 2015. Received franchise store of the month 8 out of 12 months in 2015.
- Finished 2016 in the top 1.5% of franchise stores nation wide out of 700+stores.
- Extensive knowledge of store software systems, marketing, recruiting and profit and loss statements.
- Inventory management of 1.2 million in leased inventory and 140,000 of instore inventory.
General Manager
Aspen Way Enterprises DBA Aarons Sales and Lease
11.2010 - 05.2014
- Started career in MIT program training to be a store manager. Travel to multiple location in the inland northwest training and assisting in store operations in different markets.
- Was promoted to store manager within only 4 months of starting MIT program.
- Succeeding in first two years as store manager by increasing store revenues by 8% annually by successfully managing customer accounts, inventory management to maximize store profit performance.
- Was promoted to run the franchises most largest and most profitable store in 2013. Increased profits, revenues and customer base to a franchise record in 2013.
- Finished 2013 as franchise store of the year. Also finished 2013 in the top 1.5% of franchise stores in the nation.
- Was awarded mountain west store of the month 2 seperate times through out the years. Also awarded top sales department 2 months thought out the year and top accounts department 3 times as well.
- Assisted regional manager with by assisting in accounts departments and sales departments in 13 different locations throughout the pacific northwest. Including but not limited to assisting in inventory management and reconciliation, training, accounts assistance and Profit Loss training.
Department Manager
Sportsmans Warehouse
09.2007 - 08.2010
- Responded to customer questions and requests in a prompt and efficient manner.
- Engaged with customers in a sincere and friendly manner.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Built relationships with customers to increase likelihood of repeat business.
- Succesfully open and closed 65,000 sq. ft. store.
Education
Associate of Arts - Business, N/A
Wenatchee Valley College
Wenatchee, WaSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Training and coaching
- Team leadership
- Relationship building
- Customer relationship management
- Verbal and written communication
- Client relations
Timeline
General Manager
Fastenal
02.2025 - Current
Route Sales Representative
Frito Lay
08.2018 - 02.2025
General Manager
LTL Investments DBA Aarons Sales and Lease
05.2014 - 08.2018
General Manager
Aspen Way Enterprises DBA Aarons Sales and Lease
11.2010 - 05.2014
Department Manager
Sportsmans Warehouse
09.2007 - 08.2010
Associate of Arts - Business, N/A
Wenatchee Valley College
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