Documented technical issues and solutions to enable tracking history and maintain accurate logs.
Collaborated with outside departments to implement system-wide improvements.
Monitored systems in operation and quickly troubleshot errors.
Upgraded operating systems and computer software to perform compatibility with programs.
Data Center Technician
AWS
03.2021 - 01.2022
Installed and managed structured cabling infrastructure.
Accepted tasks and documented status using ticketing system, time reports and email.
Moved and installed shelves, power strips, rails, servers, switches and other equipment.
Integrated fiber-optic and copper cabling technologies with components of new and existing network infrastructures.
FOIA Analyst
Defense Intelligence Agency, DIA
04.2020 - 03.2021
Queried databases for information needed for report processing.
Initiated action on FOIA request and use knowledge of DIA’s various directorates to determine which office can best search for records necessary to respond to the request
Routinely communicates DIA’s FOIA policy and procedures to customers and requesters
Police Officer
Defense Intelligence Agency, DIA
08.2017 - 04.2020
Investigated and reported crimes, accidents, offenses, and damage to property.
Conducted witness interviews and gathered details regarding incidents to determine best course of action.
Enforced traffic laws and ordinances through visual observation and radar speed detection.
Master at Arms
US Navy
01.2012 - 01.2016
Coordinated 350 Random Antiterrorism Measures ensuring the safety and security of 8,000 personnel, 4 home ported warships, fixed and rotary wing aircraft
Assisted The Anti-terrorism and Force protection unit with physical security task to include lighting surveys, building surveys, and off post inspections of buildings for command events
Supervised a 6-person team of sailors ensuring proper watch standing and security standards were adhered to
Assisted in the training of 5 sailors in small boat operations, tactics and maneuvers
Preformed routine equipment and boat maintenance ensuring all equipment was present and in working order