Josh Stevens
Kennesaw,GA
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
4
4
years of professional experience
Work History
Sales Associate
ABC Fine Wine & Spirits
North Miami Beach, FL
08.2022 - 09.2023
- Described merchandise and explained use, operation and care.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Collected payments and provided accurate change.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Ticketed, arranged and displayed merchandise to promote sales.
- Answered many calls per shift to assist with customer questions and concerns.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Server/Barback
Melinda's
Miami, FL
01.2021 - 02.2022
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Delivered food orders promptly and courteously.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Informed customers of daily specials and signature menu items.
- Assisted in training new servers.
Server/Barback/Food Runner
Normans Tavern
Miami Beach, FL
09.2019 - 03.2020
- Explained menu items, describing ingredients and cooking methods upon request.
- Served food and beverages to patrons and confirmed complete orders.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Operated POS terminals to input orders, split bills and calculate totals.
- Provided excellent customer service to ensure satisfaction.
Education
High School Diploma -
Harrison High School
Kennesaw, GA05-2018
Some College (No Degree) - Business Administration
Miami Dade College
Miami, FLSkills
- Teamwork and Collaboration
- Flexible Schedule
- Problem-Solving Skills
- Time Management
- Policy and Procedure Adherence
- Reading Comprehension Skills
- Merchandising Understanding
- Stocking and Receiving
- Listening Skills
- Positive and Professional
- Problem-Solving
Timeline
Sales Associate
ABC Fine Wine & Spirits
08.2022 - 09.2023
Server/Barback
Melinda's
01.2021 - 02.2022
Server/Barback/Food Runner
Normans Tavern
09.2019 - 03.2020
High School Diploma -
Harrison High School
Some College (No Degree) - Business Administration
Miami Dade College
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