Joshua Trevino
IT Professional
Peoria,AZ
Summary
Detail-oriented and dedicated IT professional with over 10 years of experience in providing exceptional technical support and managing IT operations. Currently pursuing a Bachelor of Science in Cyber Security and Information Assurance. Demonstrated ability to troubleshoot and resolve complex technical issues, ensuring optimal system performance and user satisfaction. Proficient in hardware and software installation, network management, and cybersecurity best practices. Adept at maintaining detailed documentation, managing IT assets, and providing end-user training and support. Strong communicator with excellent problem-solving skills, committed to enhancing operational efficiency and achieving IT service excellence.
Overview
10
10
years of professional experience
8
8
Certification
Work History
IT Coordinator
US Army
01.2020 - Current
- Orchestrated management of $2.74M equipment hand receipt, achieving zero losses; enforced rigorous security protocols.
- Revolutionized efficiency of command senior chief warrant officer working group, escalating productivity by 50% and enhancing decision-making frameworks.
- Delivered critical technical expertise, catalyzing 15% uplift in network performance and operational streamlining.
- Achieved project deadlines by coordinating with contractors to manage performance
Information Systems Security Manager
US Army
01.2019 - 01.2020
- Expedited unanimous NETCOM endorsement for all Task Force Sinai NIPR/SIPR network enclave accreditation packages.
- Fortified security of 157 corporate systems with cutting-edge automated scanning tools, safeguarding information integrity and diminishing risks.
- Administered $90K budget for SWA network expansion, ensuring economical project fulfillment and cost-effectiveness.
- Spearheaded implementation of POA&Ms, securing 100% compliance across 30 security controls, and bolstering organizational data security.
- Assessed security measures against government policies and regulations
Information Technology Manager
US Army
01.2015 - 01.2019
- Revolutionized communication processes, boosting efficiency by 40% for two-star general and staff in Ankara, Turkey deployment.
- Optimized network operations at Battalion help desk, resolving over 256 issues and maintaining mission-critical readiness.
- Excelled in COMSEC management, recognized as top custodian for 7th Special Forces Group in FY18 Commander Inspection.
- Orchestrated battalion Enhanced Trusted Agent duties, aligning with USASOC directives by provisioning 335 SIPR PKI tokens.
- Researched and recommended innovative and automated approaches to routine tasks
Spectrum Manager
US Army
01.2012 - 01.2015
- Directed wireless spectrum usage during multinational exercises, achieving 100% interference-free communication.
- Elevated communication performance by 98% for Brigade & subunits with proactive frequency record management.
- Fostered key stakeholder relationships, pivotal in resolving spectrum-related disputes successfully.
- Cross-trained existing employees to maximize team agility and performance
Education
Bachelor of Science in Cyber Security and Information Assurance -
Western Governors University
Millcreek, UT04.2025
Skills
- Project Management
- Cyber Security
- Risk Assessment/Management
- Key Stakeholder Engagement
- Continuous Process Optimization
- IT Governance and Compliance
- Team Leadership & Development
- End-user Training & Support
- Incident Response Planning
- Information Assurance
- Change Management
- Enterprise Architecture
Certification
- PMI-Agile Certified Practitioner (ACP)
- CompTIA Project+
- CompTIA CySA+ (In-progress)
- CompTIA Security+
- ISC2 Systems Security Certified Practitioner (SSCP)
- EC-Council Certified Threat Intelligence Analyst (CTIA)
- CompTIA A+
- CompTIA NET+
- AXELOS ITIL V4 Foundations
- Certified Six Sigma Green Belt (Training Certificate)
- CompTIA Advanced Security Practitioner (Training Certificate)
Timeline
IT Coordinator
US Army
01.2020 - Current
Information Systems Security Manager
US Army
01.2019 - 01.2020
Information Technology Manager
US Army
01.2015 - 01.2019
Spectrum Manager
US Army
01.2012 - 01.2015
Bachelor of Science in Cyber Security and Information Assurance -
Western Governors University