Josh Taylor

A Juvenile Justice Youth Development Specialist is the front line residential staff serving youth committed to the care or custody of the Department. We work with youth to help them acquire the knowledge and life skills to become independent and responsible adults while maintaining the safety and security of the program. Juvenile Justice Youth Development Specialist serves as a positive role model and advocate who promotes Positive Youth Development and supports youth in the areas of education, treatment and rehabilitation.

Duties and Responsibilities;

- Collaborate as a part of a team to oversee, supervise, and provide advocacy, guidance, encouragement and support to the youth in their daily activities that include classrooms and afternoon leisure/ sports, mealtime, hygiene, and clinical sessions.

- Serve as a role model to youth and assist them in developing coping skills and social and life skills while providing guidance and support through daily interactions in order to facilitate their reentry into the community.

- Monitor and maintain a clean, safe, and secure environment free of contraband by completing required program security measures including but not limited to supervision rounds, head counts, indoor and outdoor security checks and searches of youth and visitors.

- Observe the conduct and behavior of youth assigned to the program and take appropriate action as trained to prevent disturbances or self-harm and to ensure the safety of staff/ youth in compliance with established policies, regulations and procedures.

Experienced Assistant Store Manager with depth in recruiting, training, mentoring, coaching, and developing staff in large, consumer-focused store operations. Strong budgeting,
sales forecasting, and merchandising background coupled with an exceptional sense of customer service and in-depth knowledge of cash/inventory management. Broad skills in educating personnel
to achieve exceptional levels of customer service, building teams, and ensuring the achievement of corporate goals.

• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
• Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
• Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
• Analyzed and interpreted store trends to facilitate planning.
• Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
• Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
• Reviewed sales and gross profit reports to determine options for increasing market growth.
• Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
• Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
• Approved regular payroll submissions for employees.
• Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Processed payments for credit and debit cards and returned proper change for cash transactions.
• Provided weekly work schedules to employees to accommodate business demands and vacation requests.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Rotated merchandise and displays to feature new products and promotions.
• Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.

As a Meat Department Supervisor I directed, developed and managed the Meat Department and Perishable staff to protect company assets, maintain store conditions and presentation, maximizing sales customer and team member relations through proper controls such as sanitation, merchandising, payroll, required record keeping and compliance of Company, State and Federal policies, rules, procedures, regulations and laws.

Duties and Responsibilities;

• Trained new employees on handling, safety and stocking procedures.
• Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
• Completed inventory counts, reordered stock and removed expired items from supply.
• Created signs and tags to price items for normal inventory and special promotions and to inform and educate customers.
• Assisted customers by finding requested items and providing preparation information for specific cuts of meat.
• Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
• Worked closely with employees and customers to effectively manage daily operations and communications.
• Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
• Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
• Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
• Trained team members in successful strategies to meet operational and sales targets.
• Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
• Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
• Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
• Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Examined incoming inventory, merchandised shelves and prevented shrinkage.
• Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
• Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
• Marked-down clearance items and relocated merchandise to proper store areas.
• Educated staff on strategies for handling difficult customers and challenging situations.
• Mentored new sales associates to contribute to store's positive culture.
• Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
• Submitted reports to senior management to aid in business decision-making and planning.
• Researched issues to obtain appropriate answers to customer inquiries.
• Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
• Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
• Promoted business' development by building and maintaining relationships with new clients.
• Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
• Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
• Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
• Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
• Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
• Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings

Experienced and dedicated United States Marine, that is excellent at juggling multiple tasks and working under pressure. Experience includes Fire Prevention, First Responder, and Basic Combat understanding.

Duties and Responsibilities;

• Observed all safety regulations when working in or near hazardous zones.
• Supervised expeditious movement of aircraft on flight decks, hangar decks and ashore.
• Coordinated rescue and recovery operations with airfield personnel, verifying all parties were informed of activity.
• Assessed data gathered from aerial photographs and radar to determine potential terrorist activity and size and location of terrorist groups.
• Trained and mentored subordinates in Fire and Rescue procedures and policies.
• Perform applicable firefighting functions.
• Assist in all phases of rescue incidents.
• Administer first aid to injured personnel.
• Operate/maintain/inspect all firefighting and support
  equipment.
• Maintain individual protective clothing and self contained
  breathing apparatus.
• Perform appropriate defensive actions for hazardous
  materials incidents.
• Perform the duties of a firefighting dispatcher.
• Adhere to appropriate safety precautions.
• Apply appropriate firefighting and rescue techniques and
  procedures for attack, control, and extinguishment of fires.
• Demonstrate familiarity with the construction, crew
  location, hazardous areas, and hoisting points of naval
  aircraft.
• Utilize structural firefighting and extinguishing procedures.
• Apply appropriate safety precautions to be observed in
  crashes of aircraft loaded with ordinance.

As a Grocery Department Supervisor I assisted with scheduling, supervision of team members as well as with the day-to-day flow of the department. Additionally I maintained attractive Grocery displays and support the regional Grocery vision. I worked closely with the Grocery Dept Manager and Assistant Dept Manager to ensure smooth operation of the Grocery Team. I ensured a positive company image by providing courteous, friendly, and efficient service to customers and team members.

Duties and Responsibilities;

• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
• Managed team of 20 plus employees, delegated tasks and held each employee accountable for completing assignments.
• Maintained stock of items, cleanliness, organization and provided excellent customer service.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Handled cash register, returns and refunds.
• Trained 50 plus new employees each year on overall company and department specific policies and procedures.
• Built relationships with current customers to maintain goodwill and gain additional business.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Assigned tasks and established work schedules to staff to cover operational needs.
• Trained team members in successful strategies to meet operational and sales targets.
• Promoted culture focused on encouraging staff to develop skills and abilities.
• Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
• Established and optimized schedules to keep coverage and service in line with forecasted demands.
• Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
• Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
• Tracked and prioritized work orders to meet daily production requirements
• Built and designed large displays weekly to promote specific products.
• Opened and closed store 5 days per week by counting registers, making deposits and storing and filing all daily paperwork.
• Submitted reports to senior management to aid in business decision-making and planning.
• Examined logs to verify completeness and accuracy of documentation.
• Kept orderly and accurate accounting records by monitoring sales documentation.

As a grocery clerk, I was responsible for maintaining a grocery store to ensure it runs efficiently. I demonstrated excellent commercial awareness, courtesy, and organizational skills.

Duties and Responsibilities;

• Answered customer questions and provided detailed product information.
• Conducted inventory and restocked items throughout day.
• Completed physical inventory counts each month.
• Checked and pulled defective or expired products from shelves.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
• Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
• Removed debris and packaging from boxes and separated for recycling or disposal.
• Blocked and faced products on displays and shelves in accordance with company policy.
• Organized warehouse and stockroom areas using forklift and pallet jacks.
• Recorded information, shortages and discrepancies to keep records current and accurate.
• Conducted periodic inventory inspections and reported out-of-stock items.
• Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
• Maintained effective team member communication.
• Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
• Performed inventory control, such as counting and stocking merchandise.
• Helped customers locate desired items and transfer oversized items to vehicles.
• Checked packages and merchandise for damage and notified vendors.
• Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
• Changed sales floor signs to show current pricing and support product promotions.
• Greeted customers and directed to requested products.
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
• Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
• Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
• Maintained fitness in order to move merchandise efficiently and safely.
• Maintained inventory and ordered new supplies to meet expected needs.
• Created balanced pallets to support efficient and safe sales floor replenishment.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Demonstrated strong communication skills and understanding of packing slip processing requirements.
• Operated RF scanners to track merchandise and verify contents of containers.
• Simplified shipping and receiving processes for improved workflow.
• Assisted in development of trainees, providing instruction and support to optimize readiness.
• Maintained accurate inventory records to provide data for use in audits and completion of order requests
• Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages.
• Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
• Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
• Placed special customer orders for custom or special order merchandise.