Josh Trice
Sulphur Springs,TX
Summary
Proven Field Service Maintenance Tech with a track record of enhancing system performance and customer satisfaction at Tesla. Skilled in health and safety compliance and team leadership, I've driven process optimizations and fostered a culture of continuous improvement. My expertise in skilled maintenance and repair, coupled with effective problem-solving abilities, consistently achieves quality results. Resourceful and personable with deep knowledge in facilitating communication and providing appropriate solutions. Offering strong organizational, problem-solving, and communication skills. Collaborative and determined to meet deadlines in fast-paced environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Field Service Maintenance Tech
Tesla
Irving, TX
09.2020 - 05.2024
- Increased customer satisfaction by addressing inquiries and providing expert guidance on system operations and maintenance best practices.
- Enhanced system performance with the identification and resolution of technical issues.
- Optimized resource allocation through proficient inventory management for parts and tools required during service calls.
- Assisted in preparing detailed reports on maintenance activities, providing valuable insights to drive process optimization for increased efficiency and effectiveness.
- Streamlined repair processes by diagnosing malfunctions and implementing effective solutions.
- Maintained accurate records of equipment condition, scheduling preventive maintenance accordingly for consistent system reliability.
- Ensured safety compliance, adhering to industry standards and protocols during maintenance procedures.
- Assisted in the installation process, guaranteeing proper setup for efficient energy generation from inception.
- Improved solar panel efficiency by performing regular maintenance and cleaning tasks.
- Promoted a culture of continuous improvement within the team environment, fostering open communication channels and embracing innovative ideas for enhanced productivity.
- Conducted thorough inspections, ensuring optimal functionality of solar equipment.
- Provided training support for new hires, sharing expertise in solar maintenance procedures and best practices for quality results consistently achieved across the team dynamic.
- Used drawings, schematics, and instructions to properly install PV systems in accordance with codes and standards.
- Checked electrical installation for proper wiring, polarity, grounding, and integrity of terminations.
- Assembled, wired and connected solar panels to existing components and systems.
- Developed efficient installation techniques to decrease labor time.
- Worked on various types of roofs to inspect supports, prepare surfaces and install solar mounting devices.
- Installed solar collector mounting devices on asphalt, shingle or built-up gravel roofs using materials and penetration methods.
Installer
Kens Heat Asnd Ac
Sulphur Springs, TX
07.2020 - 09.2020
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
Correctional Officer
Ely State Prison
Ely, NV
02.2015 - 07.2020
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Education
High School Diploma -
Jefferson Online High School
Henderson, NV06.2008
Skills
- Health and safety compliance
- Field Operations
- Logistics Planning
- Scheduling Coordination
- Telephone communication
- Team Leadership
- Goal Setting
- Teamwork and Collaboration
- Problem-Solving
- Skilled Maintenance and Repair
- Time Management
- Problem-solving abilities
- Multitasking
- Reliability
- Hand and Power Tool Operation
- Job Prioritizing
- Heavy Lifting
- Machinery Operations
- Professional Communication
- Safety Compliance
- Team building
- Self Motivation
Certification
- Forklift Certification
Timeline
Field Service Maintenance Tech
Tesla
09.2020 - 05.2024
Installer
Kens Heat Asnd Ac
07.2020 - 09.2020
Correctional Officer
Ely State Prison
02.2015 - 07.2020
High School Diploma -
Jefferson Online High School