Josh Trifiletti

• Leveraged CRM to collect, organize and manage sales data and customer information.
• Attended networking events to build relationships and identify sales opportunities.
• Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
• Managed sales cycle to maintain solid customer base.

Direct strategic planning, roadmap definition, and product prioritization for corporate public safety product portfolio. Partner with global region leads and internal product development teams to evaluate, prioritize, and advocate for new hardware and software products, features, and technologies, as well as leverage strategic customer opportunities maximizing ROI. Participate in identification and creation of strategic partnerships. Brief C-level executives on business strategies, trends, competitive threats, and emerging disruptive technologies. Shaping organizational priorities and product roadmaps through analytics and competitive intelligence. Defining market and product requirements, benefits, and target customer segments to enable an 80% win rates and double-digit improvements on competitive bids.

• Drove business from via participation in acquisition of incident response software developer. Identified potential for M&A and performed due diligence.
• Drove R&D investment and strategic product roadmap via analysis of product portfolio and critical emerging technologies.
• Identified technologies adopted for inclusion in next generation of public safety devices, enhancing user experience through inclusion of features and capabilities including voice recognition and LTE connectivity.
• Appointed by executive team to Next Generation Leadership program for high-potential employees.

Led team of 4 Analysts driving strategic product portfolio planning and competitive analysis for $3B Public Safety business. Aggregated and benchmarked competitive products and features to identify disruptive technologies and project market impact, and gathered research for SWOT analyses via direct product analysis, trade shows, publications, and other channels. Assisted global sales teams on proposal development, and partnered with marketing team to optimize effectiveness of product brochures and other collateral.

• Drove global standardization of quarterly measurement and reporting of market share, providing accurate data on business health and trends and improving internal governance.
• Created and deployed selling tools across businesses and regions, improving sales proposals and bids, and enhancing capability of representatives to market against competitive features.
• Built and delivered classroom and web-based competitive sales training to sales teams in the Middle East, Europe, and Latin America.
• Developed high-performing team members into managerial roles through mentoring, cross-training, and individual development plans.

Led competitive intelligence sales support for subscriber products team. Progressed from individual contributor to manager of 3 Analysts studying competitors’ products and assisting in the creation of sales strategies, competitive bids, and marketing materials.

• Contributed to 12% increase in market share in 2-1/2 years. Led creation of actionable intelligence assisting sales teams and leading to development of highly successful APX Subscriber product line.
• Created and executed APX Subscriber sales force road show, providing international sales representatives in 20+ cities with comprehensive system training and competitive market tools.
• Directed strategies for competitive bid opportunities, defining product and pricing approaches to enable maximize win rates.
• Enabled sales force to win over 80% of competitive bids, an increase of 20%, via development of strategic bid writing processes incorporating RFP analysis, market research, and historical proposal data.
• Developed and implemented strategies influencing customer selection of Motorola products. Educated potential clients on Motorola features and differentiators improving success rate of RFP responses.

Held successive engineering roles designing component for handsets and mobile products. Coordinated production activities with manufacturing subcontractors, and implemented ongoing device assembly and manufacturing processes.

• Directed component and material logistics for prototype builds of 3G cellular handsets with contract manufacturer Foxconn Technology Group in Shenzhen, China.
• Managed transfer of multiple Motorola XTS portable radio product assembly lines from Plantation, FL to Schaumburg, IL, including the establishment and implementation of standard assembly processes.
• Spearheaded mechanical engineering design for Minitor IV voice pager product for use in the government and firefighting markets.
• Designed components for V3X 3G cellular handset, including Bluetooth antenna, light guide systems, and internal printed circuit boards.