Summary
Overview
Work History
Education
Skills
Skills and Interests
Timeline
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Josh Valdez

Josh Valdez

www.linkedin.com/in/josh-valdez-0011a59,CO

Summary

As a seasoned Operations Manager specializing in Logistics and Supply Chain Operations, I bring a wealth of strategic and tactical expertise and experience to bring immediate value to organizations. My extensive experience encompasses end-to-end supply chain logistics, import and domestic inbound transportation, fleet and inventory management, and distribution warehouse storage. I possess advanced proficiency in all aspects of 3PL management with demonstrated skills in developing and implementing complex e-commerce distribution solutions, ensuring continuous improvement from initial setup to troubleshooting.

I demonstrate exceptional leadership abilities, effectively managing both on-site and remote teams, as well as coordinating with internal and external vendors and service providers. My approach is self-directed, characterized by initiative and a strong ability to perform under pressure and making the complex simple. Driven by a passion for operational and logistics excellence, I am committed to enhancing the efficiency and effectiveness of supply chain processes.

Overview

11
11
years of professional experience

Work History

Sr. Operations Manager

LAKE
12.2024 - Current
  • Developed and implemented distribution move from company-owned DC to 3PL partner, including RFP to go-live.
  • Daily management of distribution team activities, strategies, and business processes.
  • Oversaw inventory accuracy, storage, slotting,, storage, slotting and cycle count programs from design to implementation to KPI management.
  • Managed multi-site Facilities responsibilities for company-owned and leased buildings, including management of the property management team, and implementing regular PM scheduling.
  • Responsible for the Inbound Supply Chain and process improvement from our overseas factory partners.

US Logistics & 3PL Manager

Air Up inc.
01.2022 - 12.2024

As US Logistics & 3PL Manager, I am responsible for the whole US supply chain- post manufacturing. This includes: import services, receiving and inventory management into our 3PL partners facility and then managing all D2C & B2B distribution and transportation to the end user. Other responsibilities include:

  • Developed and maintained departmental OKRs and KPIs for the US division to meet global goals.
  • Developed and maintained continuous improvement projects for US Logistics department, including defect log management, near-shoring solutions, maximizing storage efficiency in 3PLs, and vendor QBRs
  • Successfully implemented a returns and reverse logistics program to improve customer experience and meet sustainability goals.
  • Developed and maintained vendor relationships from RFQ and selection through QBR management.
  • Established team priorities, maintained schedules and monitored performance.

US Operations Manager/3PL Manager

CMS Distribution
04.2020 - 01.2022

As the US Operations Manager, I was responsible for the US warehousing and distribution operations to support high volume retail partners. As the sole point of contact for the US division of an EU company, I directed all stock movements and management from Purchase Order creation to final returns. Additional responsibilities include:

  • Oversaw all US operations for the 2021 CE distributor of the year.
  • Led initiative for setting strategic goals and daily activities of 3PL facilities (CA & TX) including analyzing and reporting KPI and continuous process improvements.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Key Account management with 30% sales growth in 2021.
  • Led warehouse M&A expansion project to add a company owned US distribution point to better service retail partners
  • Growth supported a 20% increase in top-line sales after warehouse implementation.
  • Directed daily management of warehouse supervisors, customer service & facilities leads including scheduling and goal setting
  • Accountable for P&L of Operations team
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

Small Business Owner

Tight Lines Inc.
02.2019 - 08.2020
  • Launched full-service residential and commercial painting business
  • Responsible for all sales goals and lead generation for company
  • Relationship and cold calling sales generation and management
  • Implemented internal CRM to track relationship and sales metrics
  • Directed financial and budget activities for company to meet daily goals
  • Hired and directed full-time employees and sub-contractors
  • Responsible for customer service and conflict resolution
  • Project manager for customer painting projects
  • Directed sales team in daily strategy and goal setting to meet financial goals
  • Company closed due to Covid-19 restrictions in area.

Operations and Facilities Manager

Birko Corporation
01.2016 - 02.2019
    • Internally promoted to Operations & Plant Manager from Logistics and Transportation Manager.
    • Direct responsibility for service and supply chain operations including; manufacturing production, safe storage, distribution, plant maintenance, service team leadership of 40 FT employees
    • Responsible for production operations including staff scheduling, safety program initiative and compliance, demand planning and regulatory compliance
    • Created and managed departmental budget of $35M with full P/L responsibility
    • Created and championed company strategic initiative for Operations Department
    • Coordinated IT project management with internal and external service providers
    • Project management for capital expansion upgrades to plant
    • 3PL selection and management to meet company growth and availability plan's and Fleet Management including expansion of company owned fleet to meet increased sales and leverage superior customer service solutions.
    • Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
    • Controlled expenses to meet budget requirements.

Domestic Transportation and Logistics Manager

Birko Corporation
07.2014 - 01.2016
    • Departmental management of supply chain and distribution responsibilities
    • Directly responsible for company owned (tractor/trailer) fleet operations including hiring drivers, capacity planning, scheduling, compliance and customer service follow through
    • Managed supplemental LTL, FTL, and small parcel shipping services to meet demand
    • Responsible for selection and daily management of 3PL partners including inventory, resource planning, transportation management and scorecard tracking
    • Responsible for $15M departmental budget
    • Departmental KPI setting/tracking
    • Directly managed 15 company employees
    • Negotiated yearly company freight RFQ project
    • Created and managed vendor scorecard and QBR initiative to drive continuous improvement.

Education

Skills

  • eCommerce Fulfillment Management
  • Analytical Skills
  • Project Management
  • Dynamic Problem Solving
  • Strategic Planning
  • Contract Management
  • Performance Management
  • Policy and SOP Implementation
  • Team Leadership
  • Performance Evaluations
  • Cross-functional team management
  • Staff Training and Development

Skills and Interests

I am a naturally curious and experienced problem solver with keen emotional intelligence. I have exceptional organizational skills and a demonstrated passion for Operations and Supply Chain Management. Extensive experience in 3PL and Facility Management. Extensive experience in various ERP, TMS, WMS & data analytics platforms, including Excel, SAP, NetSuite, Tableau, WMS, Parcel Perform, Narvar, Asana, Teamwork, Google, Guru, Miro, Smart Sheets, SharePoint, Odoo, Shopify, Amazon FBA. Trained for continuous improvement in ISO 9001 processes. Holds certifications in HAZMAT, including 49 CFR, RCRA, and HAZWOPPER, CPIM certifications Additionally, I am an experienced Fly Fishing guide in the front range of Colorado.

Timeline

Sr. Operations Manager

LAKE
12.2024 - Current

US Logistics & 3PL Manager

Air Up inc.
01.2022 - 12.2024

US Operations Manager/3PL Manager

CMS Distribution
04.2020 - 01.2022

Small Business Owner

Tight Lines Inc.
02.2019 - 08.2020

Operations and Facilities Manager

Birko Corporation
01.2016 - 02.2019

Domestic Transportation and Logistics Manager

Birko Corporation
07.2014 - 01.2016

Josh Valdez