Josh Van Otterloo
Eugene
Summary
Highly skilled sales and account management professional with solid background in driving sales, managing client relationships, resolving complex issues and promoting product growth. Strengths include robust interpersonal skills, strategic planning abilities, and aptitude for fostering positive rapport among staff and clients. In prior roles, significantly improved sales results both as an individual contributor and team leader while consistently achieving business objectives.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work History
Relationship Manager
Capital One
Greater PNW
02.2022 - Current
- Cultivated client relationships to enhance customer satisfaction and loyalty.
- Analyzed customer needs to recommend suitable financial products and services.
- Collaborated with cross-functional teams to streamline service delivery processes.
- Drive incremental volume and enhance client experience by adding services and tools to user experience.
- Managed client onboarding process to ensure smooth transitions into services.
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
- Developed strategies to attract new customers while retaining existing ones.
Regional Sales Manager
Cintas
09.2019 - Current
- Key Account Sales
- Recruiting
- Training & Development
- Negotiations
- World-class training to new Partners.
- Challenging and transformational leadership.
- Quarterbacked largescale accounts.
- Manage business needs.
- Successful in navigating challenging sales environment while exceeding quota.
Facility Services Sales Rep & Team Captain
Cintas
11.2015 - 09.2019
- Consistently hit quota
- Key Account Sales
- Team Leader
- Negotiation
Regional Sales Rep
Sport Chalet
01.2012 - 11.2015
- Working directly with key decision makers in k-12 and higher education.
- Developed a portfolio from the ground up with minimal outside lead generation.
- Developed trusting relationships with several all school deals becoming exclusive partner for all athletic department needs.
SoCal Marketing & Sales Rep
Reebok
01.2011 - 01.2012
- Prospecting Cold Call
- Presentation
- Closing
- Referrals
- Remotely worked with inside sales team to identify and close new business opportunities in k-12, higher Ed, and club sports leagues.
SoCal Sales Intern
Reebok
03.2010 - 01.2011
- Prospecting and lead generation.
- #1 Sales Intern in country.
Education
General Electric Certified - Electrical Engineering
Long Beach City College
Long Beach, CA 04.2005 - 04.2007
Skills
- Client relationship management
- Client onboarding
- Negotiation techniques
- Cross-functional collaboration
- Problem solving
- Consultative selling
- Relationship building
- Strategic selling
Accomplishments
- Captain of the Year - FY19
- Presidents Club FY19
- Presidents Club Diamond Level FY18 #13 overall
- 3X Rep of the Quarter
- 3X Mentor of the Quarter
- Team Seattle Sales MVP FY17 & FY18
- Loc. 460 Partner of the Month - Feb FY18
- 6X Club Relentless Award Winner
- Install Truck Award - October FY18
- Rookie Of The year 2011 (Sport Chalet)
- National Intern Of The Year (Reebok)
Timeline
Relationship Manager
Capital One
02.2022 - Current
Regional Sales Manager
Cintas
09.2019 - Current
Facility Services Sales Rep & Team Captain
Cintas
11.2015 - 09.2019
Regional Sales Rep
Sport Chalet
01.2012 - 11.2015
SoCal Marketing & Sales Rep
Reebok
01.2011 - 01.2012
SoCal Sales Intern
Reebok
03.2010 - 01.2011
General Electric Certified - Electrical Engineering
Long Beach City College
04.2005 - 04.2007