Business Development Manager skilled in growing sales and improving account penetration. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Business Development Manager
PA State Employees Credit Union
09.2018 - Current
Increasing PSECU's presence & obtaining new credit union members in western PA region.
Managing book of business that includes 500+ accounts.
Exceeded yearly goal for member acquisition in 2019 (103%), 2021 (126%) & 2022 (104%). Finished at 95% of goal in 2023.
Facilitated regular communication with clients by providing monthly product highlights, promotions and financial education content for employees.
Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
Represented company and promoted products at conferences and industry events.
Account Executive
Sargent's Group
03.2010 - 09.2018
Sold court reporting & other services to law firms that specialized in litigation.
Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Qualified leads, built relationships and executed sales strategies to drive new business.
Attended networking events to build relationships and identify sales opportunities.
Assistant Golf Professional
Edgewood Country Club
03.2008 - 12.2009
Coordinated over 50 club events and corporate golf outings per season.
Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
Optimized daily operations by maintaining accurate records of green fees, cart rentals, memberships, tournament registrations, and other transactions.
Coordinated junior golf programs to promote interest in the sport among younger generations.
Improved member satisfaction by providing exceptional customer service and addressing concerns promptly.
Conducted private lessons focusing on individual player development and improvement.
Golf Teaching Professional
GolfTEC
05.2007 - 03.2008
Managed scheduling of private lessons using online booking systems to ensure efficient use of time while accommodating client availability preferences.
Evaluated student performance regularly with assessments and tracking tools, adjusting instruction methods as needed for optimal results.
Conducted group lessons for corporate clients, team building events, or social gatherings to help players bond while learning valuable skills together.
Implemented video analysis tools during lessons for more effective visual feedback, enabling students to better understand their progress.
Increased student retention by creating an engaging learning environment and fostering positive relationships between learners.
Collaborated with fellow teaching professionals to share best practices, exchange ideas, and improve overall instructional quality.
Education
B.A., Sports & Recreation Management -
Murray State University
Murray, KY
05.2005
A.S., Liberal Arts -
Keystone College
La Plume, PA
05.2002
Skills
HubSpot CRM
Team Collaboration
Sales and Marketing
Customer Service
Business development and planning
Team Leadership
Relationship building and management
Territory Management
Certification
Certified Credit Union Financial Counselor
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full Time
Location Preference
RemoteHybrid
Important To Me
Company CultureWork-life balanceHealthcare benefitsCareer advancement
Senior Member Service Loan Officer at North Carolina State Employees Credit UnionSenior Member Service Loan Officer at North Carolina State Employees Credit Union