PROFILE AND QUALIFICATIONS
Highly motivated, versatile and creative individual with over 10 years of experience in Account Management, Project
Management and Marketing. Exceptionally skilled at building effective and productive working relationships with clients
and internal teams. Able to adapt to the ever-changing needs of a dynamic company. Excellent management,
negotiation, and presentation skills.
Responsible for asset development, launch, optimizations and reporting for over $2M in Digital Media
accounts annually.
Integral in the onboarding of an acquired company and worked to build and implement a strategic marketing
plan that yielded 40% growth year over year.
Worked with internal product team to build and develop in-house management software for the launch and
promotion of marketing campaigns.
Successfully built, developed and managed an in-house graphics operation for a manufacturing facility.
CORE COMPETENCIES
Exceptional work ethic and dedication
Outstanding strategic partnership building skills
Adept with contract management and
negotiations
Experienced team leader on asset development
and implementation
Results oriented leader with the ability to motivate
and accomplish objectives
Well versed in brand management and marketing
Accomplished with training and development
Highly skilled in reporting, optimizations and
analytics
Overview
17
17
years of professional experience
Work History
Account Director
PeerDirect
11.2023 - 03.2024
Management of accounts for Janssen, Otsuka, Leo Pharma and other prominent Pharmaceutical
Organizations
Worked with clients and internal stakeholders to build, review and implement assets for digital media
campaigns
Led weekly status meetings with clients and internal teams
Created presentations for program kickoff, launch notifications and program performance
Represented PeerDirect during Medical, Legal and Regulatory review meetings
Responsible for target list management and implementation
Secure management of Personally Identifiable Information
Managed program pacing and optimizations
Provided reporting and analytics.
Everyday Health
05.2016 - 11.2023
Client Success Manager
01.2021 - 11.2023
Managed over $2M in Digital Media accounts annually for brands such as Novartis, AstraZeneca, Regeneron,
and GlaxoSmithKline
Worked with the brand, agency, creative team and internal stakeholders to build, review and implement assets
for digital media campaigns
Led weekly status meetings with internal and external stakeholders
Managed complex and often tight timelines for program launch
Responsible for target list management and implementation
Secure management of Personally Identifiable Information
Oversaw and implemented program launch and provided launch notifications to clients
Created and presented program kickoff, monthly performance, and wrap-up reports
Managed and implemented contract updates
Managed reporting, analytics, optimizations and was responsible for troubleshooting on a day-to-day basis
Responsible for monthly actualizations and financial reporting
Collaborated with invoicing team to ensure accurate billing on outgoing invoices
Accomplishments
Ø Instrumental in the growth of Novartis programs by over $1M Year over Year
Worked with external teams on the launch of Arexvy for GSK and rollout of custom promotional
products.
Marketing Manager
06.2018 - 03.2022
Strategic marketing and operational management for continuing medical education at Everyday Health
Responsible for planning, building, launching, and carrying out digital media marketing campaigns
Created and managed organic marketing campaigns containing email, Onsite custom programs, banner ads,
and newsletter placements
Created and managed paid marketing campaigns consisting of social media, SEM, and display ads
Responsible for program pacing and budget management
Handled performance and financial reporting as well as analytics
Responsible for optimizations, A/B testing and copy writing
Accomplishments
Ø Managed onboarding of Prime Education LLC after the Everyday Health acquisition
Drove 40% growth year over year from 2020 and 2021
Worked with tech teams to build and refine in-house management software
Partnered with business intelligence team to build in-house reporting dashboard.
Project Manager
05.2016 - 06.2018
Operational Management of Digital Media campaigns for Everyday Health
Responsible for shepherding digital media campaigns from contract through completion
Coordination with Brand Managers and internal teams to create, develop and implement custom digital assets
Worked cross functionally to ensure Medical, Legal and Regulatory requirements were met on time
Responsible for program launch and day-to-day program management
Managed and implemented contract updates
Worked with Business Intelligence to ensure accurate reporting
Responsible for analytics, optimizations, and troubleshooting
Worked cross functionally with sales and internal teams to launch Everyday Health’s very first Dynamic
Messaging Unit (DMU) which to this day, remains their flagship product.
Arvato Entertainment LLC
Weaverville, NC
08.2007 - 05.2016
Graphics Coordinator
12.2010 - 05.2016
Worked with executive team to build and manage an internal graphics operation for an Optical Media
manufacturing facility
Created and implemented marketing strategies
Responsible for procurement of raw materials
Provided price quoting, reporting and projections
Handled graphic manipulation of artwork and type setting
Oversaw manufacturing and responsible for production planning, maintenance, and repairs of equipment
Responsible for personnel training and management
Managed shipping, delivery, and logistics
Accomplishments
Ø Quadrupled the business in 2011 from its first year in 2010
Grew business 40% in 2012 while generating over 50% of profits
Managed acquisition of equipment that tripled capacity
Created ISO certified work instructions for all departmental processes
Worked with development team to create comprehensive print management software
Added finishing equipment to increase capabilities and grew business another 28%.
Image Specialist
08.2007 - 12.2010
Reviewed client supplied digital artwork and prepared files for printing on optical media
Executed graphic manipulations
Worked with client services team to ensure artwork quality and accuracy
Worked with print operators to adjust artwork for maximum quality output
Processed files through complex design workflows in Esko Nexus
Responsible for color corrections, spot and process color separation management.
Blue Barnhouse Letterpress & Design
Asheville, NC
02.2007 - 08.2007
Responsible for design, illustration, and artwork for hand-cranked letterpress
Handled customer service and sales calls
Managed packaging, shipping and logistics.
Education
Marketing 120 (course) - undefined
2011
Adobe Illustrator (course) - undefined
2007
Bachelor of Arts - Asheville/Buncombe Tech
University of New Hampshire
2000
Skills
TECHNOLOGY EXPRIENCE
Well versed with both Mac and PC platforms
Microsoft Office Suite, Google Suite, Salesforce, Qlik Data Analytics, SAP, Adobe Creative Suite, QuickBase