- Gym Workouts
- Baking
- Learning new cooking techniques and expanding my culinary skills
- Video Gaming
- Auto Repair/Restoration
- Working with my hands and fixing things
Josh Walter
Mechanic
American Fork,UT
Summary
Dynamic mechanic with a proven track record at Dave's Canyon Auto, excelling in preventative maintenance and vehicle repair. Recognized for enhancing customer loyalty through effective communication and timely repairs. Skilled in mechanical systems and customer service, consistently reducing downtime and improving vehicle performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Mechanic
Dave's Canyon Auto
12.2023 - Current
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
- Boosted customer loyalty by providing detailed explanations of repairs and maintenance suggestions.
- Trained new mechanics in diagnostic techniques, raising overall skill level of team.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
HVAC Installer/Lead
Any Hour Services
06.2022 - 12.2023
- Assembled air ducts, pipes, discharge valves, and flues to central heating and cooling equipment.
- Located and marked pipe positions, hole passages, and duct connections in walls and floors.
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
Customer Success Manager
ReposiTrak
03.2019 - 07.2022
- Analyzed customer feedback to identify areas for improvement, leading to enhanced product offerings.
- Assisted customers with onboarding and product setup to foster successful adoption and usage.
- Managed a portfolio of key accounts, maintaining strong relationships and ensuring high levels of satisfaction.
- Conducted regular account reviews to assess progress and strategize future growth opportunities for clients.
Account Representative
Byram Healthcare
01.2017 - 06.2019
- Consistently exceeded quota expectations leading the way among fellow representatives.
- Supported customer satisfaction through regular follow-up and communication.
- Collaborated with other departments to address customer needs and service requests.
- Analyzed accounts for delinquencies and other ongoing issues.
Mechanic
Dave's Canyon Auto
10.2012 - 01.2017
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Education
High School Diploma -
Lehi High School
Lehi, UTSkills
Mechanical systems
Certification
Utah State Emissions Certified
Interests
Timeline
Mechanic
Dave's Canyon Auto
12.2023 - Current
HVAC Installer/Lead
Any Hour Services
06.2022 - 12.2023
Customer Success Manager
ReposiTrak
03.2019 - 07.2022
Account Representative
Byram Healthcare
01.2017 - 06.2019
Mechanic
Dave's Canyon Auto
10.2012 - 01.2017
High School Diploma -
Lehi High School