Selected from 971 applicants in State of Oregon to be in class of 32 recruit troopers.
Auto Liability Claims Representative
Farmers Insurance Group
Medford, OR
09.2023 - 05.2024
Make timely initial contact with all parties involved and obtain recorded statements.
Review coverages and clearly communicate policy coverages to insured.
Analyze accident photos, statements, damage photos, police reports to determine liability and communicate liability decision to all parties involved.
Keep accurate and thorough claim files through notation.
Work 6-10 new claims daily while also working inventory of 75+ claims.
Account Manager
Golden State Insurance Solutions, Inc.
Medford, OR
12.2019 - 09.2023
Manage book of business exceeding 500+ clients with portfolios ranging from $1,000 to $250,000 in premium.
Renew insurance policies and market renewals for best coverage and pricing.
Process policy endorsements.
Obtain insurance quotes from 25+ carriers for all commercial and personal lines coverages.
Review portfolios for coverage needs and initiate cross-sell/upsell opportunities.
Maintain high client retention rate by providing exceptional customer service and anticipating client needs.
Senior Field Claims Adjuster - Bodily Injury
Farmers Insurance Group
12.2018 - 12.2019
Make timely initial contact with all parties involved and obtain recorded statements.
Review coverages and policy language.
Analyze accident photos, statements, damage photos, police reports to determine liability and communicate liability decision to all parties involved.
Deliver monetary offer to claimant and negotiate settlement to closure.
Teacher
Challenger School Foundation
08.2012 - 12.2018
Developed and administered tests for students to measure academic proficiency and understanding.
Planned and implemented integrated lessons to meet national standards.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Participated in parent teacher conference to discuss developments of students and increase support.
Graded and evaluated student assignments, papers, and course work.
Taught subjects including middle school logic, economics, and physical education.