JOSH WILSON
Manhattan,KS
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service.
Overview
5
5
years of professional experience
Work History
Grounds Crew Member
Lincoln Saltdogs
Lincoln, NE
05.2026 - 08.2026
- Maintained field conditions through regular mowing, edging, and aeration.
- Operated landscaping equipment, ensuring proper functionality and safety protocols.
- Assisted with daily maintenance tasks to uphold facility standards and appearance.
- Collaborated with team members to efficiently execute pre-game preparations and post-event clean-up.
Assistant Building Supervisor
Kansas State University Recreational Services
Manhattan, KS
08.2025 - 05.2026
- Supervised daily operations of recreational facilities, ensuring compliance with safety regulations.
- Trained and mentored staff on best practices for facility management and customer service.
- Inspected grounds, equipment, and overall building to uphold safe and aesthetically pleasing standard.
Ballfield Maintenance Laborer
Lincoln Parks And Recreation
Lincoln, NE
06.2025 - 08.2025
- Maintained park facilities by performing regular inspections and repairs.
- Collaborated with team members to complete maintenance tasks efficiently and safely.
- Followed safety protocols while using tools for maintenance and repair tasks.
- Ensured that all safety protocols were followed while performing duties.
FOH Team Member
Chick Fil A
Lincoln, NE
06.2021 - 01.2025
- Maintained cleanliness of dining area and service stations throughout the shift.
- Handled cash register transactions accurately while providing excellent customer service.
- Followed health and safety protocols to maintain a safe working environment for all.
- Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
- Communicated effectively with other team members to ensure smooth operation of restaurant activities.
- Utilized point-of-sale system to process transactions accurately and efficiently.
Education
High School Diploma -
Lincoln East High School
Lincoln, NE05.2024
News And Sports Media
Kansas State University
Manhattan05-2028
Skills
- Team collaboration
- Customer service
- Cash handling
- Problem solving
- Effective communication
- Conflict resolution
- Attention to detail
- Process optimization
Timeline
Grounds Crew Member
Lincoln Saltdogs
05.2026 - 08.2026
Assistant Building Supervisor
Kansas State University Recreational Services
08.2025 - 05.2026
Ballfield Maintenance Laborer
Lincoln Parks And Recreation
06.2025 - 08.2025
FOH Team Member
Chick Fil A
06.2021 - 01.2025
High School Diploma -
Lincoln East High School
News And Sports Media
Kansas State University