Offering solid foundation in analytical thinking and problem-solving, with strong desire to learn and develop in dynamic operational environment. Brings foundational understanding of operational processes and logistics, coupled with ability to quickly acquire new skills in data analysis and project management. Ready to use and develop organizational and communication skills in my career.
- Conducted regular property audits to ensure functionality, cleanliness, and readiness for guest stays.
-Oversaw maintenance requests, preventive care, and vendor services (e.g., landscaping, pool equipment, housekeeping).
-Maintained detailed property records and tracked recurring needs through spreadsheets and internal tools.
-Sourced, scheduled, and managed third-party service providers.
Negotiated contracts and ensured quality performance across landscaping, cleaning, repairs, and specialty vendors.
Followed up proactively to resolve issues and confirm task completion.
-Ensured properties were guest-ready by verifying amenities, arrival boards, and environmental details.
Handled urgent issues quickly and communicated effectively to protect the guest experience.
-Contributed to internal efficiency projects, such as automated auditing tools and property dashboards.
-Shared updates with property managers across other regions for consistency and knowledge transfer.
Skills developed through intern process: