Joshua Winkles

Fire Alarm Technician Apprentice

Genesis Fire Alarm

09.2017 - Current

Installed, tested and serviced alarm and associated systems for commercial and residential customers.
Maintained alarm hardware inventory levels, safeguarding component availability for emergency calls.
Administered on-call responses for emergency service assignments, adhering to prescribed response timeframes.
Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
Contributed to a safe working environment by following established safety protocols during every task.
Streamlined processes by creating detailed documentation of all work performed on fire alarm systems.
Reduced false alarms by performing routine preventive maintenance on all system components.
Provided excellent customer service through clear communication about system features, limitations, and maintenance requirements.

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