Josh Woodhouse

• Promoted to position after showing improvement of job site efficiency, implementing work flow improvements and positive client feedback on customer service and communication.
• Currently using Ressio project management software, CompanyCam, Microsoft 365 and others.
• Utilizing industry expertise and customer service skills to build client relationships and maintain team culture.
• Coordinating with trades to ensure scheduling and materials logistics were in line with building plans and budget.
• Defining clear targets and objectives and communicated to team members.
• Cultivating positive rapport with fellow employees to boost company morale and promote employee retention.
• Establishing team priorities, maintained schedules and monitored performance.
• Maintaining professionalism when addressing unhappy clients and implemented solutions to avoid similar situations in the future.

• Completed installations of building structures, trim, flooring, and cabinetry.
• Assisted owner of company in cutting materials costs by assessing materials needed before start of project and consolidating delivery of said materials.
• Increased efficiency of trades by ensuring materials needed were on site and therefore decreasing downtime for unexpected material runs.
• Worked in conjunction with team on whole home remodels.
• Planned projects by identifying necessary equipment, tools, and required assistance/trades.
• Advanced knowledge of residential construction flow.
• Advanced knowledge of tools and equipment used in residential construction.
• Above average knowledge of residential electrical, plumbing, concrete work, framing, tile, flooring, vent systems, trim out and more.
• Read and interpreted blueprints/plans to follow specifications of projects.
• Pre-inspection prep on all trades.
• Client interfacing to take remodel vision to reality.

• Promoted to position after one year of consistent decrease in overhead spending and increase in shipping and receiving efficiency
• Schedule set/strike technicians and A/V Operators weekly for large scale event production
• (Crew was between 9 & 22 techs depending on scope of event)
• Financial approval and forecasting
• Hiring Manager
• Training Coordinator for in-house team
• Previous Titles at PSAV: Operations Manager — 2016-2017, Technical Supervisor — 2015-2016

Promoted within one year for exceptional service and leadership skills

• Ordering and shipping logistics of large orders of equipment and materials daily

• Forecasting needed equipment and materials for specific jobs

• Liaison between floor staff and office staff

• Supervised and led a team of technical specialist on setup, operation and tear down of large scale audio visual heavy events.

• Liaison between staff and high end clientele

• Operator of technical audio visual equipment such as Sound Consoles, Video Switchers and lighting boards