Analytical problem-solver with talents for team building, passion for leading and motivating, as well as a focused approach to streamlining operations to decrease costs and promote operational efficiency. Skilled in working under pressure and adapting to new situations and challenges. Proficient in using systems, concepts, sound judgment and fresh ideas to positively impact company success.
Certifications
• Directed daily operations across three states while overseeing six managers to reduce safety risk and foster increased quality and productivity.
• Worked closely with organizational leadership to guide operational strategy.
• Developed and evaluated processes to verify alignment with regulatory requirements.
• Optimized operational processes using analytics tools to drive location-specific metrics and overall goals.
• Established operational goals based upon departmental expectations and provided performance-based feedback.
• Trained and guided managerial team members to maintain high safety, quality and productivity performance.
• Monitored managerial workflow and administrative processes to keep operations running safely and efficiently.
• Tracked employee safety, quality and productivity, addressing repeat problems quickly to prevent long-term habits.
• Oversaw supply chain functions to verify inventory levels and budget adherence.
• Set budgets and monitored expenditures to mitigate risk of overages and adjusted to variances.
• Responsible for maintenance, repair and regulatory compliance of rail based fueling infrastructure across four states and nine sites within the western United States.
• Monitored and coordinated inspection and maintenance of above ground tanks and fuel delivery systems including associated piping, pumps, manways and nozzles.
• Managed nine designated site representatives (DSR) responsible for daily inspection, clean up and on-site repair.
• Coordinated with multiple regional contractors for in-depth site repair and capital improvement projects.
• Interacted with other regional peers to develop system standards for regulatory compliance, maintenance practices, fuel sourcing and capital funding.
• Assisted the Regional Superintendent with monitoring and improving service performance and operational efficiency through freight car variability reduction.
• Oversaw system "Go Team" derailment response, investigation/cause finding and assisted with site cleanup.
• Further developed and trained Derailment Cause Finding class system wide across departments.
• Collaborated with contractors providing necessary information to successfully model in-train forces and track/train dynamics.
• Coordinated with metallurgical lab to assure suspected defective components were received and reviewed lab findings with stakeholders.
• Leveraged data analytics within Oracle BI for report development, causal analysis, pinpoint prevention opportunities and examined derailments trends.
• Reported to senior executives monthly reviewing current trends and initiatives to address Human Factor, Track and Mechanical derailment risk.
• Met weekly with department heads to debrief progress and strategize next steps.
• Collaborated with local teams drilling down to root cause using LEAN tools to develop/implement countermeasures preventing reoccurrence.
• Developed and proposed capital expenditure projects to mitigate derailment risk and once funded, coordinated with departmental peers to install/implement.
• Oversaw union-based craft employees across three shifts at two locations.
• Controlled resources and assets for local activities to comply with departmental direction, industry standards and government regulations.
• Established team priorities, maintained schedules and monitored performance.
• Developed safety action plans, defined clear targets/objectives and communicated expectations to team members.
• Successfully managed budgets, reduced waste and allocated resources to maximize productivity and meet departmental goals.
• Identified and communicated inventory needs to supply chain partners.
• Recruited, interviewed and hired employees and implemented 120-day onboarding process.
• Trained personnel in equipment maintenance and assured participation in field training exercises focused on developing key safety and productivity skills.
• Performed gap analysis and detailed data reviews to determine direction of focus and optimize initiative implementation.
• Designed, developed and delivered craft specific classroom and hands on training to address derailment risk.
• Performed site audits to ensure industry standards and federal compliance.
• Prepared and presented detailed audit reports for executive management and engineering teams as required.
• Suggested and developed system standard updates or changes upon review of location audits, industry trends and regulatory shifts.
• Established best practices and innovative solutions to enhance employee safety, production rates and output quality.
• Delivered service and subject matter support to locations within my responsibility.
• Resolved project specific operational problems to minimize delays and unexpected cost increases.
• Oversaw Systems Engineers team while completing Operations Management Training during my last year in position.