Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Josh Young

Joplin,MO

Summary

Hardworking manager in warehouse and skills training environments, notably at Satterlee Plumbing Heating and Airconditioning CO, where I enhanced order fulfillment accuracy and team efficiency. Skilled in forklift operation and team collaboration, I drove significant improvements in inventory management and employee development, achieving a notable increase in customer satisfaction and operational excellence.


Overview

16
16
years of professional experience

Work History

Warehouse Assistant Manager

Satterlee Plumbing Heating and Airconditioning CO
01.2023 - Current
  • Loaded and unloaded delivery trucks promptly for staging.
  • Prepared orders for shipment by picking, palletizing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to job sites.
  • Maintained a safe work environment by adhering to safety protocols and proactively updating warehouse safety equipment.
  • Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Daily entry and processing of inventory deductions for jobs in ALIGN. (Formerly Toolwatch).
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.
  • Obtaining quotes and purchasing of tools and materials.
  • Developed module within fleet software to monitor regular scheduled maintenance and to update driver and mechanics with reminders.
  • Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
  • Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
  • Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
  • Collaborated with team members on special projects as needed, demonstrating adaptability and a strong work ethic.
  • Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
  • Proactively identified damaged or defective items before shipping, minimizing potential customer dissatisfaction and the need for returns.
  • Supported timely delivery of orders by efficiently loading trucks and trailers.
  • Collaborated with other departments to optimize shop operations and coordinate delivery schedule.
  • Tracked and managed daily delivery schedule.
  • Assisted in formulating warehouse policies and procedures, contributing towards creating a more efficient work environment.
  • Assisting with returns and exchanges of unused materials following job site completion.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Managed staff scheduling to prepare for high and low production periods to keep warehouse running smoothly.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Sorted and delivered materials to different work areas and staff.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Accomplished multiple tasks within established timeframes.
  • Daily submittal of packing slips
  • Driving of company trucks and trailers including box truck as needed to help facilitate delivery of tools and equipment to job sites.
  • Coordinating with vendors on various graphic design and signage projects (Business cards, warehouse signs, contractor truck number decals, Etc.)
  • Operation of skid loader
  • Assisting with fleet management (tracking of vehicles with gps, license and tagging new company vehicles, tracking and scheduling vehicle maintenance.)

Process Training Lead

La-Z-Boy Midwest
07.2008 - 01.2023
  • Engaged in hands on training and development of new hires, with a focus on cultivating long term employee retention and competent operators.
  • Taught new employees upholstery, sewing framing, and final assembly skills.
  • Mastery of all six core job skillsets.
  • Utilized experience gained to coach and lead new team members to be successful in their chosen roles.
  • Participated in quarterly inventory stock checks.
  • Tasked with daily tracking of employees progress and production output. Creating spreadsheets, and reports for review of lead team.
  • Gained hands-on experience in various software programs, such as excel, E1, and
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Helped management team as an active lead
  • Trained first responder
  • Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
  • Collaborated with senior management on new initiatives to improve manufacturing processes
  • Utilized as a new styles trainer and helped to introduce new models to the Neosho facility.
  • Constant focus on quality and customers satisfaction
  • Acted as a quality assurance inspector as needed. (Performing quality control inspections and passing new hires product for release.)

Education

High School Diploma -

Neosho High School
Neosho, MO

Skills

  • Time Management
  • Attention to Detail
  • Customer Service
  • Team Collaboration
  • Problem-Solving
  • Forklift Operation
  • Order picking and processing
  • Documentation And Reporting
  • Inventory Level Adjustments
  • Order Fulfillment
  • Recordkeeping
  • Preventive Maintenance
  • Order Verification

Hobbies

In my free time I enjoy fly fishing, gardening, and spending time with my family.

Timeline

Warehouse Assistant Manager

Satterlee Plumbing Heating and Airconditioning CO
01.2023 - Current

Process Training Lead

La-Z-Boy Midwest
07.2008 - 01.2023

High School Diploma -

Neosho High School

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