Joshua Clark
Cincinnati,OH
Summary
Confident, passionate, and multifaceted graphic designer with extensive experience. An eye for detail whose work emphasizes creativity and innovation. Deadline oriented individual working on a variety of projects from social media content to comprehensive rebranding projects. Highly skilled in photo and video editing with a mastery of Adobe Creative Suite.
Overview
4
4
years of professional experience
Work History
Graphic Designer & Marketing Team Member
Frame USA
02.2020 - Current
- Managing and coordinating graphic design projects from concept through completion.
- Working very closely with clients to create their vision, conceiving designs, and consistently meet deadlines and requirements.
- Effectively building, motivating, and directing design and production teams.
- Creating and conducting highly persuasive sales and marketing presentations.
- Met with customers to present mockups and collect information for adjustments.
- Developed creative design for print materials, brochures, banners, and signs.
- Completed final touches for projects such as images sizes and font selection.
- Designed creative digital displays used in online advertising for local businesses.
- Completed final touches for projects before rollout.
Customer Service Representative
Frame USA
02.2019 - Current
- Manage large amounts of incoming phone calls.
- Identify and assess customers’ needs to achieve satisfaction.
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Take the extra mile to engage customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Bachelor of Arts - Graphic Design And Marketing
Notre Dame College
Cleveland, OH05.2019
Skills
- Computer Proficiency
- Calm and Professional Under Pressure
- Branding
- Web Design
- Photography
- Dependable and Cooperative
- Adobe Systems Software
- Client Requirements
- Sales Expertise
- Customer Relationship Management
- Warehousing Functions
- Customer Service
- Call Center Operations
- Order Processing
- Quality Control
Websites
Timeline
Graphic Designer & Marketing Team Member
Frame USA
02.2020 - Current
Customer Service Representative
Frame USA
02.2019 - Current
Bachelor of Arts - Graphic Design And Marketing
Notre Dame College
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