Joshanti Caines

• Facilitated resolution of customer inquiries to enhance satisfaction and loyalty.
• Ensured thorough follow-up and record-keeping by systematically logging interactions in CRM system.
• Engaged with team members to refine workflows, enhancing overall service efficiency.

Responding to customer inquiries promptly and professionally to increase

customer satisfaction. Provided exceptional customer service at

promotional events, fostering positive relationships with potential clients

and partners. Coordinated with sales and operational teams to verify

alignment of marketing initiatives with company goals.

Cooked and prepared food to be served complying with all sanitation, health,

and personal hygiene standards. Refilling inventory, restocking and FIFO.

maintaining work area cleanliness, and washing dishes and cookware remain

typical and everyday occurrences for line cooks. Organized supplies, tools and

dishes ahead of dinner rush. stock the meat, chop shrimp and chicken as well

as cutting butterfly chicken.

Opening and performing restaurant duties. Preparing and building food.

Completing prep work such as toasting bread, refilling inventory, grilling

burgers, making sandwiches. Storied food properly and safely by

checking dates and labeling items. Fulfilled 200+ daily orders in a fast,

efficient and timely manner.

Responsible for accurately and professionally handling all front desk

operations including Answers phones and schedules appointments,

data-entry, addressing and performing all inquiries and duties requested

by appropriate personnel. Assist with coordination and processing of all

patient referrals for specialty services. Greets patients as they arrive and

manages 10-minute wait time.