Joshau Farmer
Pinehurst,TX
Summary
Motivated and dependable team player with a strong background in customer service and fast-paced environments, seeking a Sales Team Member position with Academy Sports + Outdoors. Passionate about sports and delivering great customer experiences while contributing to a positive, high-energy store environment.
Overview
4
4
years of professional experience
Work History
Warehouse Associate
Dollar Tree Distribution Center
09.2023 - 01.2024
- Processed and organized high volumes of incoming merchandise with speed and accuracy
- Maintained inventory accuracy through scanning, tracking, and documentation
- Assisted in stocking and replenishment to support store readiness
- Worked efficiently under strict productivity goals and deadlines
- Collaborated with team members to ensure smooth warehouse operations
- Followed safety protocols and maintained a clean, organized workspace
Order Processing & Frontline Customer Service
Pizza Hut
03.2021 - 06.2021
- Delivered friendly and efficient service in a high-volume, fast-paced environment
- Took customer orders accurately while managing phone, in-person, and system input simultaneously
- Resolved customer concerns quickly to maintain satisfaction and loyalty
- Maintained composure during peak hours and stressful situations
- Supported team operations to ensure timely order completion
- Handled cash transactions and processed payments accurately
Customer Service & Sales Associate
Tailored Brands Inc.
12.2019 - 04.2020
- Assisted customers with product selection, increasing satisfaction through personalized recommendations
- Maintained clean, organized, and visually appealing sales floor displays
- Supported sales goals by engaging customers and promoting products
- Handled transactions, returns, and customer inquiries professionally
- Built rapport with customers to enhance overall shopping experience
- Worked collaboratively with team members to meet store objectives
Education
Bachelor of Science - General Studies
Texas Southern University
Houston, TX12.2025
Skills
- Customer Service & Sales
- Merchandising & Store Presentation
- Teamwork & Communication
- POS Systems & Cash Handling
- Reliability & Strong Work Ethic
- Passion for sports and active lifestyle
- Quick learner with adaptability to new systems
- Product Knowledge & Recommendations
- Inventory & Stock Handling
- Multitasking in Fast-Paced Environments
- Problem Solving & Conflict Resolution
- High Energy & Positive Attitude
- Strong attendance and reliability
- Team-oriented mindset with leadership Potential
- Pallet building
- Inventory counting
- Merchandise staging
Timeline
Warehouse Associate
Dollar Tree Distribution Center
09.2023 - 01.2024
Order Processing & Frontline Customer Service
Pizza Hut
03.2021 - 06.2021
Customer Service & Sales Associate
Tailored Brands Inc.
12.2019 - 04.2020
Bachelor of Science - General Studies
Texas Southern University
Athlete Experience
Student-Athlete - Men's Basketball
Texas Southern University — Houston, TX
2023 - Present
- Competed at the collegiate level, demonstrating discipline, resilience, and strong work ethic
- Developed leadership and teamwork skills through daily collaboration with coaches and teammates
- Performed under pressure in competitive, fast-paced game environments
- Managed strict schedules balancing academics, training, travel, and competition
- Built strong communication skills through constant coordination and strategy execution
- Maintained physical endurance and mental focus in high-demand situations