JOSHAWN MCDANIEL
Chicago,IL
Summary
Proven track record in enhancing customer satisfaction and exceeding sales targets at SHERMAN DODGE through exceptional negotiation skills and customer service. Adept at color matching and project estimation from BEHR PAINT, showcasing critical thinking and adaptability. Excels in teamwork and thrives under pressure, ensuring dependable results and fostering repeat business.
Overview
3
3
years of professional experience
Work History
AMAZON FLEX
Amazon.Inc
01.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Supported positive customer experience by resolving delivery issues promptly and effectively.
- Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
- Completed rush deliveries on tight timetables to satisfy customer needs.
INTERNAL PREMISE LLC
JOSHAWN LLC
05.2023 - Current
- Demonstrated adaptability when faced with last-minute route changes, successfully navigating unfamiliar areas while maintaining a professional and positive attitude.
- Utilized maps, GPS, landmarks and traffic conditions to expertly navigate to and from destinations efficiently.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
Car Salesperson
SHERMAN DODGE
09.2022 - 12.2022
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
BEHR PAINT
Behr
01.2022 - 09.2022
- Ensure customer orders meet all specifications. Conduct paint and/or stain color matching and make product recommendations to customers; be the resident color matching expert to ensure color accuracy. Serve as point person for BEHR Pro Reps and Pro Contractors' needs and inquiries.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated attention to detail when masking off areas not designated for paint application while also protecting adjacent surfaces from damage during operations.
- Conducted thorough on-site inspections to assess project requirements, enabling accurate timeframes and cost estimates for clients.
Education
Associate of Science - HEALTH AND SCIENCE
Triton College
River Grove, IL08.2021
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Flexible and Adaptable
- Teamwork and Collaboration
- Dependable and Responsible
- Calm Under Pressure
Timeline
INTERNAL PREMISE LLC
JOSHAWN LLC
05.2023 - Current
AMAZON FLEX
Amazon.Inc
01.2023 - Current
Car Salesperson
SHERMAN DODGE
09.2022 - 12.2022
BEHR PAINT
Behr
01.2022 - 09.2022
Associate of Science - HEALTH AND SCIENCE
Triton College
Similar Profiles
Farah Rosana CharlesFarah Rosana Charles
Warehouse Associate at Amazon.IncWarehouse Associate at Amazon.Inc
Evans KibetEvans Kibet
Amazon DSP at Amazon.IncAmazon DSP at Amazon.Inc
Dana KnappDana Knapp
Program Manager II at Amazon.IncProgram Manager II at Amazon.Inc