Joshell Henderson
Baton Rouge,LA
Summary
Dependable worker with solid work history. Proficient in maintaining a positive attitude , as well as providing top-quality customer services. Highly organized and team-driven with strong customer satisfaction focus.
Overview
12
12
years of professional experience
Work History
Housekeeper
Maidpro
Baton Rouge, LA
01.2016 - 09.2022
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Restocked linen and cycled towels and sheets in full-service hotel-based spa.
- Operated electronic backpack vacuums and floor sweepers.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
Stocker
Walmart
Baton Rouge, LA
10.2012 - 01.2016
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Attended and participated in sales meetings to stay abreast of current offers and product issues.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Took on customer service duties, contributing with teams of up to [Number] to achieve top ratings in satisfaction surveys.
- Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
Cashier
Mcdonals
Baton Rouge, LA
09.2010 - 10.2012
- Answered questions about store policies and addressed customer concerns.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
- Collected and authorized payments of guests.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Scotlandvile High School
Baton Rouge La05.2010
Skills
- Trash Collection and Disposal
- Health Standards Compliance
- CDC Sanitation Guidelines
- Team Support and Collaboration
- Room and Public Space Cleaning
- Floor Cleaning, Polishing and Waxing
- Linens and Toiletries
- Room Assignments
- Sweeping and Mopping
- Cash Register Operation
- Cash Drawer Management
- Answering Customer Questions
- Order Receiving
- Supply Restocking
Timeline
Housekeeper
Maidpro
01.2016 - 09.2022
Stocker
Walmart
10.2012 - 01.2016
Cashier
Mcdonals
09.2010 - 10.2012
High School Diploma -
Scotlandvile High School
Similar Profiles
Angelique GonzalesAngelique Gonzales
Cleaning Crew Member at MaidProCleaning Crew Member at MaidPro
Shavaughn BamulanzekiShavaughn Bamulanzeki
House Cleaner at MaidProHouse Cleaner at MaidPro
Maura PerrielloMaura Perriello
Call Center Sales Representative at MaidProCall Center Sales Representative at MaidPro