Joshell Henderson
Baton Rouge,LA
Summary
Dependable worker with solid work history. Proficient in maintaining a positive attitude , as well as providing top-quality customer services. Highly organized and team-driven with strong customer satisfaction focus.
Overview
12
12
years of professional experience
Work History
Housekeeper
Maidpro
Baton Rouge, LA
01.2016 - 09.2022
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Restocked linen and cycled towels and sheets in full-service hotel-based spa.
- Operated electronic backpack vacuums and floor sweepers.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
Stocker
Walmart
Baton Rouge, LA
10.2012 - 01.2016
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Attended and participated in sales meetings to stay abreast of current offers and product issues.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Took on customer service duties, contributing with teams of up to [Number] to achieve top ratings in satisfaction surveys.
- Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
Cashier
Mcdonals
Baton Rouge, LA
09.2010 - 10.2012
- Answered questions about store policies and addressed customer concerns.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
- Collected and authorized payments of guests.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Scotlandvile High School
Baton Rouge La05.2010
Skills
- Trash Collection and Disposal
- Health Standards Compliance
- CDC Sanitation Guidelines
- Team Support and Collaboration
- Room and Public Space Cleaning
- Floor Cleaning, Polishing and Waxing
- Linens and Toiletries
- Room Assignments
- Sweeping and Mopping
- Cash Register Operation
- Cash Drawer Management
- Answering Customer Questions
- Order Receiving
- Supply Restocking
Timeline
Housekeeper
Maidpro
01.2016 - 09.2022
Stocker
Walmart
10.2012 - 01.2016
Cashier
Mcdonals
09.2010 - 10.2012
High School Diploma -
Scotlandvile High School
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